[Eril-l] JSTOR STILL having problems -- ?! (Tuesday)

[Remy, Charlie]

I just got off the phone with JSTOR Support. They thought they fixed the problem yesterday but they said tons of people are calling in with more issues this morning. They said “all hands are on deck” to fix the problem but didn’t have an estimate as to when it will be fixed.

Charlie


Charlie Remy
Assistant Professor
Electronic Resources and Serials Librarian
University of Tennessee at Chattanooga Library
UTC-Dept 6456
600 Douglas St.
Chattanooga, TN 37403
charlie-remy at utc.edu<mailto:charlie-remy at utc.edu>
Tel. 423-425-4470


On Oct 13, 2015, at 9:22 AM, Kristin Rogers <kerogers at olemiss.edu<mailto:kerogers at olemiss.edu>> wrote:

The paywall is another issue I have JSTOR investigating.  It looks like proxy authentication is not being recognized, at least for my library.  When I go into JSTOR through the proxy, the top right shows that I am not logged in.  If I take the proxy prefix out of the URL, I am logged in.  JSTOR is aware of this issue as well and hopefully will be fixed ASAP.

Kristin


Kristin Rogers
Electronic Resources & Discovery Librarian
Assistant Professor
The University of Mississippi
JD Williams Library
50 Galtney Lott Plz
P.O. Box 1848
University, MS 38677-1848
U.S.A.
O: +1-662-915-3409 | F: +1-662-915-6744
kerogers at olemiss.edu<mailto:kerogers at olemiss.edu> | www.olemiss.edu<http://www.olemiss.edu/>

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Anne Liebst
Sent: Tuesday, October 13, 2015 8:19 AM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] JSTOR STILL having problems -- ?! (Tuesday)

I can get into JSTOR, but it wants me to pay for access to all titles even if there is a subscription at my institution.
Anne

--
Anne Liebst
University of Arkansas at Little Rock | Collections & Archives
Ottenheimer Library
501.569.3248 | caliebst at ualr.edu<mailto:caliebst at ualr.edu> | http://ualr.edu/library

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