[Eril-l] More Server errors for De Gruyter Brill?

[Electronic Resources in Libraries discussion list]

Hi.

I'm wondering if anyone is experiencing new problems accessing the DeGB
platform - or if you learned anything about workarounds when this happened
a couple weeks ago.

We're currently getting a Cloudflare security check error message.

Best,
Laura
Laura Streett

Electronic Resources Librarian

845-437-5716 <+18454375716>
[image: Vassar Libraries] <https://www.vassar.edu/> [image: Vassar
Libraries] <https://library.vassar.edu/>
l

On Mon, Apr 6, 2026 at 9:47 AM Electronic Resources in Libraries discussion
list via Eril-l <eril-l at lists.eril-l.org> wrote:

> Hello,
>
> I'm posting from the University of Colorado Boulder Libraries. We are
> wondering if any other libraries are experiencing access issues with the De
> Gruyter Brill platform?
>
> For going on 3 weeks, when we try to access from any of our authenticated
> IP ranges, or via Seamless Access, we receive a server error like this:
>
> If we are outside our IP ranges and go to the De Gruyter Brill platform,
> we are able to access Open Access ebooks just fine.
>
> De Gruyter technical support is aware of the problem and is working on it
> (they advise that refreshing the page fixes the server error, but that has
> not worked for us), but due to the persistence and length of this issue,
> we're wondering if anyone else has experienced a similar error with De
> Gruyter Brill and has any suggestions on a solution?
>
> Thanks!
>
> Erin
>
> Erin Block
>
> E-Resources Metadata & Reporting Manager
>
> University of Colorado Boulder Libraries
>
> *erin.block at colorado.edu* <erin.block at colorado.edu>
>
> Add the *LibKey Nomad* <https://thirdiron.com/downloadnomad/> extension
> to your browser to easier access to University Libraries resources!
>
>
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>
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