[Eril-l] Accuris - what is your experience?

[Electronic Resources in Libraries discussion list]

Hi,

Has anyone tried working with Accuris for Engineering standards? Do you get responses? We are being ghosted by our reps after telling them that we wanted to change our renewal for the next cycle. We gave them the required notice to do so, yet they are refusing to discuss changes, nor will they return emails or calls.

Thanks for any feedback.

Julie

[Vanderbilt]

Julie Glascock
Director for Collection Strategy, Jean & Alexander Heard Libraries
Vanderbilt University
615-343-5879 | julie.glascock at vanderbilt.edu<mailto:julie.glascock at vanderbilt.edu>

110 21st Avenue South, Suite 700 Baker Bldg
Nashville, TN 37203

Pronouns: she/her


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