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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">Has anyone tried working with Accuris for Engineering standards? Do you get responses? We are being ghosted by our reps after telling them that we wanted to change our renewal for the next
cycle. We gave them the required notice to do so, yet they are refusing to discuss changes, nor will they return emails or calls.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">Thanks for any feedback.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">Julie<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:inherit;color:black;border:none windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_1" src="cid:image001.png@01DBDFAE.D8D8EC00" alt="Vanderbilt"></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#242424;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:inherit;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none">Julie Glascock<br>
</span><span style="font-size:10.5pt;font-family:inherit;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none">Director for Collection Strategy, Jean & Alexander Heard Libraries<br>
Vanderbilt University<br>
615-343-5879 | </span><span style="font-family:"Calibri",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none"><a href="mailto:julie.glascock@vanderbilt.edu"><span style="font-size:10.5pt;font-family:inherit;color:#946E24">julie.glascock@vanderbilt.edu</span></a></span><span style="font-size:10.5pt;font-family:inherit;color:black;border:none windowtext 1.0pt;padding:0in;mso-ligatures:none"><br>
<br>
110 21st Avenue South, Suite 700 Baker Bldg<br>
Nashville, TN 37203<br>
<br>
Pronouns: she/her</span><span style="font-family:"Calibri",sans-serif;color:#242424;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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