[Eril-l] [EXTERNAL] 'session expired' message on ProQuest Ebook Central

[Electronic Resources in Libraries discussion list]

One update: Clearing out my cache made everything work, PHEW!

On Thu, Jul 17, 2025 at 9:42 AM Erika Boardman <eboardman at charlotte.edu>
wrote:

> Hi there,
>
> I just tested ours and goodness yes, we are seeing that issue...... this
> happened to me in Chrome :(
>
> [image: image.png]
>
>
> Erika Boardman, UNC Charlotte
>
> On Thu, Jul 17, 2025 at 9:30 AM Electronic Resources in Libraries
> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>
>> [*Caution*: Email from External Sender. Do not click or open links or
>> attachments unless you know this sender.]
>>
>>
>> Is anyone else encountering this behavior on Proquest’s Ebook Central?
>> Two users in two days have gotten a popup when using the ”Read Online”
>> function, that says, "Your session has expired, please refresh this page,
>> search again or sign-in again." But then it doesn't allow the user to
>> access the content, regardless. Both users had it happen in Firefox, and
>> one had it happen again in Chrome but not in Edge. I wasn’t able to
>> reproduce the error.
>>
>>
>>
>> Heather Dungey (she/her)
>>
>> Electronic Resources Management Librarian
>>
>> University at Buffalo
>>
>> 134 Lockwood Library, Buffalo, NY 14260-2210
>> Phone: (716) 645-7743
>>
>> hldungey at buffalo.edu
>>
>>
>>
>> *The University at Buffalo is located in the territory of the Seneca
>> Nation, *
>>
>> *a member of the Haudenosaunee Confederacy.*
>>
>>
>>
>>
>> _______________________________________________
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>> Eril-l at lists.eril-l.org
>> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>>
>
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