[Eril-l] [External] Taylor & Francis ebooks download: 404 error message

[Electronic Resources in Libraries discussion list]

Hi all,

We are seeing the same issue in Ontario, Canada as well. We have opened a ticket with T&F.

Regards,
Alie




Alie Visser, MLIS (she/her/hers<https://www.mypronouns.org/she-her>) (how to say my name<https://namedrop.io/alievisser>)
Associate Librarian - Metadata Management
Discovery, Description, & Metadata - CMDA
Western Libraries, Western University
1151 Richmond St. London, ON, Canada
e. avisser9 at uwo.ca<mailto:avisser9 at uwo.ca>
t. 519-661-2111<tel:519-661-2111> x80339


I acknowledge that Western University is located on the traditional territories of the Anishinaabek, Haudenosaunee, Lūnaapéewak and Chonnonton Nations, on lands connected with the London Township and Sombra Treaties of 1796 and the Dish with One Spoon Covenant Wampum. This land continues to be home to diverse Indigenous Peoples (First Nations, Métis and Inuit) whom we recognize as contemporary stewards of the land and vital contributors of our society.

________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org>
Sent: January 15, 2025 2:03 PM
To: Electronic Resources in Libraries discussion list <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] [External] Taylor & Francis ebooks download: 404 error message


Yes, I received this error yesterday while helping a student at our Research Support desk.

We reported it and they though they had fixed it. Testing showed it was not fixed and we reported it again today.





Mrs. Andi Molinet
Coordinator of Collection Services
Jerry Falwell Library

(434) 582-3087

[cid:image001.jpg at 01DB6756.316D80F0]

Liberty University | Training Champions for Christ since 1971





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From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Wednesday, January 15, 2025 1:46 PM
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Subject: [External] [Eril-l] Taylor & Francis ebooks download: 404 error message



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Hi all,



We receive a 404 error message when trying to download either a book chapter or the whole book from Taylor & Francis. Online reading works just fine, albeit it's awfully slow to display the content.



Does anyone else encounter the same problem?





thanks,

ranti.



--

Ranti Junus, Systems/E-Resources Librarian | Library Science and Museum Studies Liaison Michigan State University Libraries, East Lansing, MI 48824-1048



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