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Hi all,</div>
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We are seeing the same issue in Ontario, Canada as well. We have opened a ticket with T&F.</div>
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Regards,</div>
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Alie</div>
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<div style="text-align: left; font-family: Arial, Helvetica, sans-serif; font-size: 10pt;">
<span style="color: rgb(59, 32, 77);"><b>Alie Visser</b></span>, MLIS (<a href="https://www.mypronouns.org/she-her" title="https://www.mypronouns.org/she-her">she/her/hers</a>) (<span style="color: rgb(0, 0, 0);"><a href="https://namedrop.io/alievisser" title="https://namedrop.io/alievisser">how
to say my name</a></span>)</div>
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Associate Librarian - Metadata Management</div>
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Discovery, Description, & Metadata - CMDA</div>
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Western Libraries, Western University</div>
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1151 Richmond St. London, ON, Canada</div>
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e. <a href="mailto:avisser9@uwo.ca" title="mailto:avisser9@uwo.ca">avisser9@uwo.ca</a></div>
<div style="text-align: left; font-family: Arial, Helvetica, sans-serif; font-size: 10pt;">
t. <a href="tel:519-661-2111" title="tel:519-661-2111">519-661-2111</a> x80339</div>
<p style="text-align: left; background-color: white;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(102, 102, 102);"><i><br>
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<p style="text-align: left; background-color: white;"><span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(102, 102, 102);"><i>I acknowledge that Western University is located on the traditional territories of the Anishinaabek, Haudenosaunee,
Lþnaapéewak and Chonnonton Nations, on lands connected with the London Township and Sombra Treaties of 1796 and the Dish with One Spoon Covenant Wampum. This land continues to be home to diverse Indigenous Peoples (First Nations, Métis and Inuit) whom we recognize
as contemporary stewards of the land and vital contributors of our society.</i></span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Sent:</b> January 15, 2025 2:03 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] [External] Taylor & Francis ebooks download: 404 error message</font>
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<p class="x_MsoPlainText">Yes, I received this error yesterday while helping a student at our Research Support desk.</p>
<p class="x_MsoPlainText">We reported it and they though they had fixed it. Testing showed it was not fixed and we reported it again today.</p>
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<p class="x_MsoNormal"><b><span style="font-size:8.5pt; font-family:"Verdana",sans-serif; color:#0A254E">Mrs. Andi Molinet
</span></b><span style="font-size:8.5pt; font-family:"Verdana",sans-serif; color:#0A254E"><br>
<i>Coordinator of Collection Services</i><br>
<b>Jerry Falwell Library</b><br>
<br>
<b>(434) 582-3087<br>
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</b></span><span style="font-size:6.5pt; font-family:"Verdana",sans-serif; color:#0A254E"><img width="156" height="50" id="x_Picture_x0020_1" style="width:1.625in; height:.5208in" data-outlook-trace="F:1|T:1" src="cid:image001.jpg@01DB6756.316D80F0"><span style=""></span></span></p>
<p class="x_MsoNormal" style=""><i><span style="font-size:8.5pt; font-family:"Georgia",serif; color:#990000">Liberty University | Training Champions for Christ since 1971</span></i></p>
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<p class="x_MsoPlainText">-----Original Message-----<br>
From: Eril-l <eril-l-bounces@lists.eril-l.org> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l<br>
Sent: Wednesday, January 15, 2025 1:46 PM<br>
To: eril-l@lists.eril-l.org<br>
Subject: [External] [Eril-l] Taylor & Francis ebooks download: 404 error message</p>
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<p class="x_MsoPlainText">________________________________</p>
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<p class="x_MsoPlainText">[ EXTERNAL EMAIL: Do not click any links or open attachments unless you know the sender and trust the content. ]</p>
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<p class="x_MsoPlainText">Hi all,</p>
<p class="x_MsoPlainText"> </p>
<p class="x_MsoPlainText">We receive a 404 error message when trying to download either a book chapter or the whole book from Taylor & Francis. Online reading works just fine, albeit it's awfully slow to display the content.</p>
<p class="x_MsoPlainText"> </p>
<p class="x_MsoPlainText">Does anyone else encounter the same problem?</p>
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<p class="x_MsoPlainText">thanks,</p>
<p class="x_MsoPlainText">ranti.</p>
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<p class="x_MsoPlainText">--</p>
<p class="x_MsoPlainText">Ranti Junus, Systems/E-Resources Librarian | Library Science and Museum Studies Liaison Michigan State University Libraries, East Lansing, MI 48824-1048</p>
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