[Eril-l] PubMed search error

[Electronic Resources in Libraries discussion list]

It is fixed now--glad that it was fixed quickly!

On Thu, Oct 17, 2024 at 9:39 AM Electronic Resources in Libraries
discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:

> Hello,
>
> Thank you for the alert. I also got the same error when I tried searching
> in PubMed. I've opened a ticket with NLM.
>
> I searched for "pubmed" in Twitter and saw several tweets about this
> problem going back at least 2 hours.
>
> Best,
>
> Kenyon Stuart
> Electronic Resource Management Unit
> 320 Harlan Hatcher Graduate Library
> University of Michigan
> Ann Arbor, Michigan 48109-1190 USA
> email: kstuart at umich.edu
>
>
> On Thu, Oct 17, 2024 at 9:25 AM Electronic Resources in Libraries
> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>
>> Thanks for letting me know! I was able to submit a case when I accessed
>> the Support Center from a non-proxied link, so that is good.
>>
>> On Thu, Oct 17, 2024 at 9:16 AM Electronic Resources in Libraries
>> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>>
>>> I get the same result at Cornell University.
>>>
>>>
>>>
>>>
>>>
>>> Kind regards,
>>>
>>>
>>>
>>> Sally Lockwood
>>>
>>> E-Resources Specialist
>>>
>>> Working from home
>>>
>>> Cornell University
>>>
>>> Ithaca, NY 14853
>>>
>>>
>>>
>>> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Electronic
>>> Resources in Libraries discussion list via Eril-l
>>> *Sent:* Thursday, October 17, 2024 9:03 AM
>>> *To:* Electronic Resources in Libraries discussion list <
>>> Eril-l at lists.eril-l.org>
>>> *Subject:* [Eril-l] PubMed search error
>>>
>>>
>>>
>>> Good morning, everyone,
>>>
>>>
>>>
>>> We had a user report a search error on PubMed this morning, which I've
>>> reproduced.
>>>
>>>
>>>
>>> The error is "Search is temporarily unavailable. Please try again later.
>>> Cannot connect to SOLR".
>>>
>>>
>>>
>>>
>>>
>>> I tried to report this through their Help Desk form, but their CAPTCHA
>>> displayed a domain error, so I couldn't submit the case.
>>>
>>>
>>>
>>> Is anyone else seeing this problem? Have you been able to reach NLM or
>>> hear any update from them?
>>>
>>>
>>>
>>> Thanks,
>>>
>>>
>>>
>>> ~Mary Beth
>>>
>>> --
>>>
>>> Mary Beth Holm
>>>
>>> Electronic Resources Librarian
>>>
>>> Virginia Commonwealth University
>>>
>>> VCU Libraries
>>>
>>> 901 Park Ave / PO Box 842033
>>>
>>> Richmond, VA 23284-2033
>>>
>>> Email: holmm at vcu.edu
>>>
>>> PH: 804-827-0925
>>>
>>> Fax: 804-828-5672
>>>
>>>
>>>
>>> *My working day may not be your working day.  Please don't feel
>>> obligated to respond to this email outside your normal work hours.*
>>>
>>>
>>> _______________________________________________
>>> Eril-l mailing list
>>> Eril-l at lists.eril-l.org
>>> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>>>
>>
>>
>> --
>> Mary Beth Holm
>> Electronic Resources Librarian
>> Virginia Commonwealth University
>> VCU Libraries
>> 901 Park Ave / PO Box 842033
>> Richmond, VA 23284-2033
>> Email: holmm at vcu.edu
>> PH: 804-827-0925
>> Fax: 804-828-5672
>>
>> My working day may not be your working day.  Please don't feel obligated
>> to respond to this email outside your normal work hours.
>>
>> _______________________________________________
>> Eril-l mailing list
>> Eril-l at lists.eril-l.org
>> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>


-- 
Mary Beth Holm
Electronic Resources Librarian
Virginia Commonwealth University
VCU Libraries
901 Park Ave / PO Box 842033
Richmond, VA 23284-2033
Email: holmm at vcu.edu
PH: 804-827-0925
Fax: 804-828-5672

My working day may not be your working day.  Please don't feel obligated to
respond to this email outside your normal work hours.
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