[Eril-l] PubMed search error

[Electronic Resources in Libraries discussion list]

Hello,

Thank you for the alert. I also got the same error when I tried searching
in PubMed. I've opened a ticket with NLM.

I searched for "pubmed" in Twitter and saw several tweets about this
problem going back at least 2 hours.

Best,

Kenyon Stuart
Electronic Resource Management Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu


On Thu, Oct 17, 2024 at 9:25 AM Electronic Resources in Libraries
discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:

> Thanks for letting me know! I was able to submit a case when I accessed
> the Support Center from a non-proxied link, so that is good.
>
> On Thu, Oct 17, 2024 at 9:16 AM Electronic Resources in Libraries
> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>
>> I get the same result at Cornell University.
>>
>>
>>
>>
>>
>> Kind regards,
>>
>>
>>
>> Sally Lockwood
>>
>> E-Resources Specialist
>>
>> Working from home
>>
>> Cornell University
>>
>> Ithaca, NY 14853
>>
>>
>>
>> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Electronic
>> Resources in Libraries discussion list via Eril-l
>> *Sent:* Thursday, October 17, 2024 9:03 AM
>> *To:* Electronic Resources in Libraries discussion list <
>> Eril-l at lists.eril-l.org>
>> *Subject:* [Eril-l] PubMed search error
>>
>>
>>
>> Good morning, everyone,
>>
>>
>>
>> We had a user report a search error on PubMed this morning, which I've
>> reproduced.
>>
>>
>>
>> The error is "Search is temporarily unavailable. Please try again later.
>> Cannot connect to SOLR".
>>
>>
>>
>>
>>
>> I tried to report this through their Help Desk form, but their CAPTCHA
>> displayed a domain error, so I couldn't submit the case.
>>
>>
>>
>> Is anyone else seeing this problem? Have you been able to reach NLM or
>> hear any update from them?
>>
>>
>>
>> Thanks,
>>
>>
>>
>> ~Mary Beth
>>
>> --
>>
>> Mary Beth Holm
>>
>> Electronic Resources Librarian
>>
>> Virginia Commonwealth University
>>
>> VCU Libraries
>>
>> 901 Park Ave / PO Box 842033
>>
>> Richmond, VA 23284-2033
>>
>> Email: holmm at vcu.edu
>>
>> PH: 804-827-0925
>>
>> Fax: 804-828-5672
>>
>>
>>
>> *My working day may not be your working day.  Please don't feel obligated
>> to respond to this email outside your normal work hours.*
>>
>>
>> _______________________________________________
>> Eril-l mailing list
>> Eril-l at lists.eril-l.org
>> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>>
>
>
> --
> Mary Beth Holm
> Electronic Resources Librarian
> Virginia Commonwealth University
> VCU Libraries
> 901 Park Ave / PO Box 842033
> Richmond, VA 23284-2033
> Email: holmm at vcu.edu
> PH: 804-827-0925
> Fax: 804-828-5672
>
> My working day may not be your working day.  Please don't feel obligated
> to respond to this email outside your normal work hours.
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>
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