[Eril-l] PubMed search error

Electronic Resources in Libraries discussion list eril-l at lists.eril-l.org
Thu Oct 17 06:24:26 PDT 2024


Thanks for letting me know! I was able to submit a case when I accessed the
Support Center from a non-proxied link, so that is good.

On Thu, Oct 17, 2024 at 9:16 AM Electronic Resources in Libraries
discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:

> I get the same result at Cornell University.
>
>
>
>
>
> Kind regards,
>
>
>
> Sally Lockwood
>
> E-Resources Specialist
>
> Working from home
>
> Cornell University
>
> Ithaca, NY 14853
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Electronic
> Resources in Libraries discussion list via Eril-l
> *Sent:* Thursday, October 17, 2024 9:03 AM
> *To:* Electronic Resources in Libraries discussion list <
> Eril-l at lists.eril-l.org>
> *Subject:* [Eril-l] PubMed search error
>
>
>
> Good morning, everyone,
>
>
>
> We had a user report a search error on PubMed this morning, which I've
> reproduced.
>
>
>
> The error is "Search is temporarily unavailable. Please try again later.
> Cannot connect to SOLR".
>
>
>
>
>
> I tried to report this through their Help Desk form, but their CAPTCHA
> displayed a domain error, so I couldn't submit the case.
>
>
>
> Is anyone else seeing this problem? Have you been able to reach NLM or
> hear any update from them?
>
>
>
> Thanks,
>
>
>
> ~Mary Beth
>
> --
>
> Mary Beth Holm
>
> Electronic Resources Librarian
>
> Virginia Commonwealth University
>
> VCU Libraries
>
> 901 Park Ave / PO Box 842033
>
> Richmond, VA 23284-2033
>
> Email: holmm at vcu.edu
>
> PH: 804-827-0925
>
> Fax: 804-828-5672
>
>
>
> *My working day may not be your working day.  Please don't feel obligated
> to respond to this email outside your normal work hours.*
>
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>


-- 
Mary Beth Holm
Electronic Resources Librarian
Virginia Commonwealth University
VCU Libraries
901 Park Ave / PO Box 842033
Richmond, VA 23284-2033
Email: holmm at vcu.edu
PH: 804-827-0925
Fax: 804-828-5672

My working day may not be your working day.  Please don't feel obligated to
respond to this email outside your normal work hours.
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