[Eril-l] [EXTERNAL] ProQuest admin portal down?

[Electronic Resources in Libraries discussion list]

Hi Dennis,
We have no problem logging into https://admin.proquest.com/

Good luck!!

Beata
Beata Panagopoulos
Assistant Director, Technical Services
Sawyer Library, Suffolk University
73 Tremont Street
Boston, MA 02108
Tel. 617-573-8541
Email: bpanagopoulos at suffolk.edu<mailto:bpanagopoulos at suffolk.edu>




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Subject: [EXTERNAL] [Eril-l] ProQuest admin portal down?

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Hello,

Sometime in the past two weeks, the Proquest admin portal (admin.proquest.com) stopped working for us at Harvard Library.  We get an "application exception" runtime error across all browsers; ProQuest support has confirmed they see the same error when they attempt to log in to our admin account, even with new test credentials.

Is anyone else seeing an error when logging into admin.proquest.com?  Our case # with Ex Libris/ProQuest support is 07143891.

Thanks,
Dennis

----------
Dennis Flanders
Senior Operations Librarian for Assessment and Discovery
E-Resources Unit, Harvard Library

dennis_flanders at harvard.edu<mailto:dennis_flanders at harvard.edu>
Report a problem: https://asklib-its-harvard.libanswers.com<https://asklib-its-harvard.libanswers.com/>

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