[Eril-l] [EXT] Cochrane Library: citation export problem?

[Electronic Resources in Libraries discussion list]

Hi Ranti,

We're seeing the same thing here at Cleveland Clinic, for on campus users. I haven't had a chance to test with EZproxy. I submitted a support ticket to Wiley earlier today.

Best,
Shelby


___



Shelby Stuart, MSI (she/hers)

Electronic Resources Librarian

Floyd D. Loop Alumni Library, Cleveland Clinic

9211 Euclid Ave JJS3, Cleveland, OH 44195

stuarts3 at ccf.org (email is the best way to reach me)

216-445-7334

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Subject: [EXT] [Eril-l] Cochrane Library: citation export problem?

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Hi All,

If you subscribe to the Cochrane Library, could you please see if you can
export the citations, with and without ezproxy access?

We're seeing either a running circle and nothing happened, or a failed
message (screenshots attached). I first thought it was due to the EZProxy
setting, but when I tested the citation export while on-campus, I still see
the same error.

I'm curious if this is a widespread problem or only happens at my
institution.

Thank you.


ranti.
--
Ranti Junus, Systems/E-resources Librarian
Michigan State University Libraries
East Lansing, MI 48824


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