[Eril-l] Nexis Uni News Alerts no longer emailed?

[Holzapfel, Arabella]

Hello ERIL-ers,
On March 3rd, we got reports from some of our users that the News/Alerts emails from Nexis Uni that they used to get multiple times a day stopped coming. (These are alerts that are sent when new documents are added to Nexis that match certain search criteria.) Apparently, the alerts are visible on the Nexis Uni site, but emails are no longer being sent. Calls to Nexis have gotten the problem escalated to the Development Team. We're wondering whether other libraries are experiencing this, too?

--Arabella

Arabella Holzapfel
Electronic Resources Manager and Library Systems Specialist
Middlebury College Libraries
110 Storrs Ave.
Middlebury, VT 05753
802-443-5284
holzapfe at middlebury.edu<mailto:holzapfe at middlebury.edu>
(working remotely from Ferrisburgh, Vermont)

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