[Eril-l] Kanopy?

Daniel Michniewicz daniel.michniewicz at senecacollege.ca
Thu Mar 2 10:50:50 PST 2023


Thanks, Bill, and all who responded.

I think it's a network thing on our end.

--

Dan Michniewicz
Digital Resources Librarian
Seneca College of Applied Arts and Technology
daniel.michniewicz at senecacollege.ca<mailto:daniel.michniewicz at senecacollege.ca>

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From: Bill Kelm <bkelm at willamette.edu>
Sent: Thursday, March 2, 2023 1:37 PM
To: Daniel Michniewicz <daniel.michniewicz at senecacollege.ca>
Cc: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] Kanopy?

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Daniel,

  So the issue for me is I had signed in as an admin to our Kanopy site first. Opening a private window, our links worked perfectly. See message from support:

Happy to assist! While the adminstrative environment can be used for exploring the Kanopy catalog, purchasing licenses for titles, and reviewing analytics, not all titles will play within that context. I can confirm that your titles are playing as expected within the end-user environment for your platform. Is this the error message you are seeing about KBASE content.

Bill K.
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