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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Thanks, Bill, and all who responded.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">I think it’s a network thing on our end.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal">--<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Dan Michniewicz<o:p></o:p></p>
<p class="MsoNormal">Digital Resources Librarian<o:p></o:p></p>
<p class="MsoNormal">Seneca College of Applied Arts and Technology<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:daniel.michniewicz@senecacollege.ca"><span style="color:#0563C1">daniel.michniewicz@senecacollege.ca</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Bill Kelm <bkelm@willamette.edu>
<br>
<b>Sent:</b> Thursday, March 2, 2023 1:37 PM<br>
<b>To:</b> Daniel Michniewicz <daniel.michniewicz@senecacollege.ca><br>
<b>Cc:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> Re: [Eril-l] Kanopy?<o:p></o:p></span></p>
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<span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#212121">You don't often get email from
<a href="mailto:bkelm@willamette.edu">bkelm@willamette.edu</a>. <a href="https://aka.ms/LearnAboutSenderIdentification">
Learn why this is important</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:red">[EXTERNAL EMAIL] Please take caution when clicking links, opening attachments or responding to requests for information.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Daniel,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"> So the issue for me is I had signed in as an admin to our Kanopy site first. Opening a private window, our links worked perfectly. See message from support:<br>
<br>
Happy to assist! While the adminstrative environment can be used for exploring the Kanopy catalog, purchasing licenses for titles, and reviewing analytics, not all titles will play within that context. I can confirm that your titles are playing as expected
within the end-user environment for your platform. Is this the error message you are seeing about KBASE content.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma",sans-serif">Bill K.<o:p></o:p></span></p>
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