[Eril-l] Kanopy?

Arndt,Theresa arndtt at dickinson.edu
Thu Mar 2 10:28:55 PST 2023


Kanopy is working okay for us on campus.  So either they fixed the problem in the last half-hour, or it's not affecting all customers.


Theresa Arndt
Assoc. Director for Library Resources & Administration
Dickinson College
Carlisle, PA 17013
Office/voicemail:  (717) 245-1750
arndtt at dickinson.edu
she/her/hers
________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Bill Kelm <bkelm at willamette.edu>
Sent: Thursday, March 2, 2023 12:54 PM
To: Daniel Michniewicz <daniel.michniewicz at senecacollege.ca>
Cc: eril-l at lists.eril-l.org <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Kanopy?

You don't often get email from bkelm at willamette.edu. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>
Caution:This email originated from outside of the College. Do not click links or open attachments unless you recognize the sender and know the content is safe. Report anything suspicious to the HelpDesk.


Daniel,

  I just opened a support case with them yesterday on this topic.

Bill K.

On Thu, Mar 2, 2023 at 9:53 AM Daniel Michniewicz <daniel.michniewicz at senecacollege.ca<mailto:daniel.michniewicz at senecacollege.ca>> wrote:

Hello ERIL.



Are any academic libraries who have Kanopy currently experiencing problems viewing films on-campus? We can get into the platform and click into titles, but then you just get a never-ending spinning orange circle as the film tries to load. Not sure how this could be, but it does not seem to be an issue for us off-campus.



Dan



--



Dan Michniewicz

Digital Resources Librarian

Seneca College of Applied Arts and Technology

daniel.michniewicz at senecacollege.ca<mailto:daniel.michniewicz at senecacollege.ca>



[cid:186a37593214cdccc1]



_______________________________________________
Eril-l mailing list
Eril-l at lists.eril-l.org<mailto:Eril-l at lists.eril-l.org>
http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org<https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.eril-l.org%2Flistinfo.cgi%2Feril-l-eril-l.org&data=05%7C01%7Carndtt%40dickinson.edu%7C98b0f932ef1e4bdc0f0408db1b481280%7C6232b05576b94c139b88b562ae7db6fb%7C0%7C0%7C638133768594021301%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=8d%2B2rs4TPMrUwMSZbRynodxU0Y2JMYpAH2HjHd%2BK4Yc%3D&reserved=0>


--

Bill G. Kelm - Systems Librarian
Mark O. Hatfield Library
Book a time with me: https://calendly.com/bkelm/30min<https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcalendly.com%2Fbkelm%2F30min&data=05%7C01%7Carndtt%40dickinson.edu%7C98b0f932ef1e4bdc0f0408db1b481280%7C6232b05576b94c139b88b562ae7db6fb%7C0%7C0%7C638133768594021301%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=tkgMyYC5%2FPcMwWn3SL9U7Ldx0%2BEztSLw4JiqXX0fRS8%3D&reserved=0>
Pronouns: he/him/his
Office Phone: 503-375-5332




-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20230302/1374f7af/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.gif
Type: image/gif
Size: 5903 bytes
Desc: image001.gif
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20230302/1374f7af/attachment.gif>


More information about the Eril-l mailing list