[Eril-l] SpringerLink PDF Issues

Wed Jul 12 07:31:26 PDT 2023

It's working normally for us now (it wasn't yesterday).

Theresa Arndt
Dickinson College Library
arndtt at dickinson.edu
she/her/hers

________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org>
Sent: Wednesday, July 12, 2023 10:13 AM
To: Electronic Resources in Libraries discussion list <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] SpringerLink PDF Issues

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Hi all, are you still seeing this issue/have you heard whether Springer has fixed it? I'm just back from a day out of office and received reports of the issue, but I'm not able to replicate and am hoping it has indeed been resolved.

Thanks!
Gail

Gail Murray (she/her)
Electronic Resources & Serials Librarian
Smith College Libraries
413.585.2925

On Tue, Jul 11, 2023 at 4:01 PM Electronic Resources in Libraries discussion list via Eril-l <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>> wrote:

We are also experiencing this issue.  Looks like tickets are being submitted.

Thanks,

Randy Lancaster, ITIL

Applications Specialist

[cid:1894a7125745b16b21]

Henry Ford Hospital / Sladen Library<https://henryford.libguides.com/sladen>

rlancas1 at hfhs.org<mailto:rlancas1 at hfhs.org>

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From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Tuesday, July 11, 2023 2:49 PM
To: Electronic Resources in Libraries discussion list <eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>>
Subject: Re: [Eril-l] SpringerLink PDF Issues

We are having the same issue. Thanks for mentioning otherwise I would have thought it was just us. 😊 I’m going to submit a ticket to them. Take care, Michelle Michelle Schonken, MLIS, AHIP Electronic Resources Librarian Collection Development

We are having the same issue. Thanks for mentioning otherwise I would have thought it was just us. 😊 I’m going to submit a ticket to them.

Take care,

Michelle

Michelle Schonken, MLIS, AHIP

Electronic Resources Librarian

Collection Development | Strauss Health Sciences Library

University of Colorado Anschutz Medical Campus

E: michelle.schonken at cuanschutz.edu<mailto:michelle.schonken at cuanschutz.edu> | P: 303-724-2134

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From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Electronic Resources in Libraries discussion list via Eril-l
Sent: Tuesday, July 11, 2023 11:53 AM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] SpringerLink PDF Issues

[External Email - Use Caution]

Is anyone else having issues downloading SpringerLink PDF’s?   With many, but not all, of the articles I’ve tested, clicking on the “Download PDF” button gets an HTML version of the article.

Thank you,

Kelly Burgess

eResources Coordinator

burgeskd at musc.edu<mailto:burgeskd at musc.edu> or e-resources at musc.edu<mailto:e-resources at musc.edu> | 843-792-8328

Medical University of South Carolina Library

171 Ashley Avenue, Suite 415

MSC 403

Charleston, South Carolina 29425

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