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It's working normally for us now (it wasn't yesterday). <br>
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Theresa Arndt</div>
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Dickinson College Library<br>
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arndtt@dickinson.edu</div>
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<span style="font-size:12pt" class="ContentPasted0">she/her/hers</span><br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Electronic Resources in Libraries discussion list via Eril-l <eril-l@lists.eril-l.org><br>
<b>Sent:</b> Wednesday, July 12, 2023 10:13 AM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <eril-l@lists.eril-l.org><br>
<b>Subject:</b> Re: [Eril-l] SpringerLink PDF Issues</font>
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<span style="padding:.2em"><b>Caution:</b></span><span style="padding:.2em">This email originated from outside of the College.
<b>Do not</b> click links or open attachments unless you recognize the sender and know the content is safe. Report anything suspicious to the HelpDesk.</span></div>
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<div dir="ltr">Hi all, are you still seeing this issue/have you heard whether Springer has fixed it? I'm just back from a day out of office and received reports of the issue, but I'm not able to replicate and am hoping it has indeed been resolved.
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<div>Thanks!</div>
<div>Gail<br clear="all">
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Gail Murray (she/her)
<div>Electronic Resources & Serials Librarian</div>
<div>Smith College Libraries</div>
<div>413.585.2925</div>
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<div class="x_gmail_quote">
<div dir="ltr" class="x_gmail_attr">On Tue, Jul 11, 2023 at 4:01 PM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org">eril-l@lists.eril-l.org</a>> wrote:<br>
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<blockquote class="x_gmail_quote" style="margin:0px 0px 0px 0.8ex; border-left:1px solid rgb(204,204,204); padding-left:1ex">
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<p class="x_MsoNormal"><span style="font-size:11pt">We are also experiencing this issue.<span>
</span>Looks like tickets are being submitted.<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt">Thanks,<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><b><span style="font-size:11pt; color:rgb(0,90,158)">Randy Lancaster</span></b><span style="font-size:11pt; color:rgb(33,33,33)">, ITIL<u></u><u></u></span></p>
<p class="x_MsoNormal"><b><span style="font-size:11pt; color:rgb(33,33,33)">Applications Specialist<u></u><u></u></span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:11pt; color:rgb(33,33,33)"><u></u> <u></u></span></b></p>
<p class="x_MsoNormal"><b><span style="font-family:Verdana,sans-serif; color:rgb(88,88,88)"><img width="274" height="17" id="x_m_-5949722505722340640Picture_x0020_7" data-outlook-trace="F:1|T:1" src="cid:1894a7125745b16b21"><span><u></u><u></u></span></span></b></p>
<p class="x_MsoNormal" style="margin-top:6pt"><span style="font-family:Verdana,sans-serif; color:rgb(0,0,100)">Henry Ford Hospital /
<a href="https://henryford.libguides.com/sladen" originalsrc="https://henryford.libguides.com/sladen" shash="yK3Ndmq8KHOVFFYi715huk2E1Fko0o1luJVTK0JKOfbqukseBiYwBwkTIJcuvH0fbg2QCH6YtXDrE9aCU2d59Ci//euQu25/TO1tskV+mADIlkjM2t2GWoejWzJG7A5gBR3a8Gbf/mAI0moE9dCRJIAmGG8t34izt82rtZ8ZnbU=" target="_blank">
Sladen Library</a><u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt; color:rgb(33,33,33)"><a href="mailto:rlancas1@hfhs.org" target="_blank">rlancas1@hfhs.org</a><u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt; color:rgb(33,33,33)">Office: 313-916-2550<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt; color:rgb(33,33,33)">Direct: 313-916-3095<u></u><u></u></span></p>
<p class="x_MsoNormal"><a href="http://www.facebook.com/henryfordhealthsystem" originalsrc="http://www.facebook.com/henryfordhealthsystem" shash="dn2H97hiADHNBgH9yl2aaHJiQz/KKVsx/0C2nA5lb4j3tRD7YmIanXEEy9Q+b7dn81xcL9luieGRuoVw73iJPj6cvaN9Zu/jFxhDL8Zvsy2tTfBlRKy5DWbx+JeLOe6KsjQCHccZBZFwRECkl32aKFMGT5y41b0E5F5dHCpj7AY=" target="_blank"><span style="color:windowtext; text-decoration:none"><img border="0" width="31" height="32" id="x_m_-5949722505722340640Picture_x0020_2" alt="Henry-Ford_FB_32x32pxls" data-outlook-trace="F:1|T:1" src="cid:1894a7125746917eb2"></span></a><a href="http://www.twitter.com/henryfordnews" originalsrc="http://www.twitter.com/henryfordnews" shash="poy2IV6zQii8xfhfnQ4BwqKK6gDUBRAdufi6/dFAcnedp7WhbMgal2rZ/AgHBCl2q+y6TSG2U1ADENbSehvj2QZe5pBUrRLhz9RyP60gEJHSoRATa/ziT+Lqu0kYVp9TIxi1smsCrPAtI/gzzICTubJbYcUc/Rj18WY4kz0VcDA=" target="_blank"><span style="color:windowtext; text-decoration:none"><img border="0" width="31" height="32" id="x_m_-5949722505722340640Picture_x0020_3" alt="Henry-Ford_Twitter_32x32pxls" data-outlook-trace="F:1|T:1" src="cid:1894a712574772f6c3"></span></a><a href="http://www.instagram.com/henryfordhealthsystem" originalsrc="http://www.instagram.com/henryfordhealthsystem" shash="JwUj2fioPG2J8qJCVP8wGgAiZrLCklTrL5eET+44YCbKRLmmGVihlrm1FqU8GZltjrGSHbGg9c5kPgi3LD8mO7bQjLyBX/pHfVN3wgs0mOPbJAvFGDWrYizhwYDQzdk9caufj/TOojF0aNQNA4MCFJMKYzRLjoJdR7f3zEYLphM=" target="_blank"><span style="color:windowtext; text-decoration:none"><img border="0" width="32" height="32" id="x_m_-5949722505722340640Picture_x0020_4" alt="instagram-logo_5" data-outlook-trace="F:1|T:1" src="cid:1894a7125748546ed4"></span></a><a href="http://www.pinterest.com/henryfordhealth" originalsrc="http://www.pinterest.com/henryfordhealth" shash="rPE7uhjdgzvyVGOAEqjSEgBmioTX25vwW47qFYizUkkI6R93ZxCiPNGuPyteFJOdPayspAYH4hp/Skj1t2bnfxnSBqB/C59c507/jlQRtB/WasteVzIlLWoxlHZaZ14q3OA8GmVSrMs7/494vBXFIW2a/EfrVYdR8kO/7xcv/tY=" target="_blank"><span style="color:blue; text-decoration:none"><img border="0" width="32" height="32" id="x_m_-5949722505722340640Picture_x0020_5" alt="114266_stieber_email-pinterest_5.16" data-outlook-trace="F:1|T:1" src="cid:1894a712574935e6e5"></span></a><a href="http://www.youtube.com/henryfordtv" originalsrc="http://www.youtube.com/henryfordtv" shash="JmHCVlV0aiO3fWff4gbshnLp5GeZO6WtqDeltze4LfMpOKFbSQH9sxJ8+ZYbdblnTYRCwgpEtM2Eo4ydIInwtPrlr6+yaHWNsUrfaMmKUukwSAshGnAntR2B6PRR4XMyN7FdpqJzlET9xsae7WGTJZZMoxUs3S8zqP/wmH3u1nk=" target="_blank"><span style="color:windowtext; text-decoration:none"><img border="0" width="31" height="32" id="x_m_-5949722505722340640Picture_x0020_6" alt="Henry-Ford_Youtube_32x32pxls" data-outlook-trace="F:1|T:1" src="cid:1894a712574a175ef6"></span></a><span><u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:11pt">From:</span></b><span style="font-size:11pt"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, July 11, 2023 2:49 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>><br>
<b>Subject:</b> Re: [Eril-l] SpringerLink PDF Issues<u></u><u></u></span></p>
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<p class="x_MsoNormal"><u></u> <u></u></p>
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<p class="x_MsoNormal"><span style="font-size:1pt; color:white">We are having the same issue. Thanks for mentioning otherwise I would have thought it was just us.
</span><span style="font-size:1pt; font-family:"Segoe UI Emoji",sans-serif; color:white">😊</span><span style="font-size:1pt; color:white"> I’m going to submit a ticket to them. Take care, Michelle Michelle Schonken, MLIS, AHIP Electronic Resources Librarian
Collection Development <u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-size:1pt; color:white"><u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-size:12pt; font-family:Arial,sans-serif">We are having the same issue. Thanks for mentioning otherwise I would have thought it was just us.
</span><span style="font-size:12pt; font-family:"Segoe UI Emoji",sans-serif">😊</span><span style="font-size:12pt; font-family:Arial,sans-serif"> I’m going to submit a ticket to them.<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:12pt; font-family:Arial,sans-serif"><u></u> <u></u></span></p>
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<p class="x_MsoNormal"><span style="font-size:12pt; font-family:Arial,sans-serif; color:black">Take care,<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:12pt; font-family:Arial,sans-serif; color:black">Michelle<u></u><u></u></span></p>
<p class="x_MsoNormal"><b><span style="font-size:12pt; font-family:Arial,sans-serif; color:black"><u></u> <u></u></span></b></p>
<p class="x_MsoNormal"><b><span style="font-size:12pt; font-family:Arial,sans-serif; color:black">Michelle Schonken, MLIS, AHIP</span></b><span style="font-size:12pt; font-family:Arial,sans-serif"><u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:12pt; font-family:Arial,sans-serif">Electronic Resources Librarian<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:12pt; font-family:Arial,sans-serif; color:black">Collection Development
<b>|</b> Strauss Health Sciences Library</span><span style="font-size:12pt; font-family:Arial,sans-serif"><u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:12pt; font-family:Arial,sans-serif; color:black">University of Colorado Anschutz Medical Campus</span><span style="font-size:12pt; font-family:Arial,sans-serif"><u></u><u></u></span></p>
<p class="x_MsoNormal"><b><span style="font-size:12pt; font-family:Arial,sans-serif; color:black">E: </span></b><span style="font-size:12pt; font-family:Arial,sans-serif"><a href="mailto:michelle.schonken@cuanschutz.edu" target="_blank">michelle.schonken@cuanschutz.edu</a><span style="color:black"> <b>|
P: </b></span>303-724-2134<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:12pt; font-family:Arial,sans-serif; color:black"><a href="https://urldefense.com/v3/__https:/library.cuanschutz.edu/__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2ZznsEQ5cNF4$" originalsrc="https://urldefense.com/v3/__https:/library.cuanschutz.edu/__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2ZznsEQ5cNF4$" shash="NqKMIUiM/1hT3ZUCYqPd+oigsrQk1d3KRI1uynboqPu69ZEftVG9GFCyw2e/1YqeP/D4T5o3j5+CliGbP96VehBAt4sr0iDmZi3UXIkO3NzOHYIwn4VepPp+DljzMMkoct1Qel2zHhp8Ju5bKKbAya3+MbeplobCNvtU2rnl4Fk=" target="_blank">https://library.cuanschutz.edu</a><u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-family:Arial,sans-serif; color:black; border:1pt none windowtext; padding:0in">Pronouns: she
</span><span style="font-family:Arial,sans-serif; color:black">|<span style="border:1pt none windowtext; padding:0in"> her
</span>|<span style="border:1pt none windowtext; padding:0in"> hers</span></span><span style="font-size:12pt; font-family:Arial,sans-serif; color:black">
</span><span style="font-size:8pt; font-family:Arial,sans-serif; color:black; border:1pt none windowtext; padding:0in; background:white">(<a href="https://urldefense.com/v3/__https:/www.mypronouns.org/__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2Zznsmsw_DZ0$" originalsrc="https://urldefense.com/v3/__https:/www.mypronouns.org/__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2Zznsmsw_DZ0$" shash="Qv2OXHJ8Uc9kmkrTmKMrg0UNwjZMOfAUupR7pPQd7AvyH8gsIcTzESyNhTtX4KpR+bOxLtcnv7XsMlDE69UGQE2/g7GPuwHKkjy2SYPH7QQYa/LqkwD3K4S1PJYsjlSVIICYoJk+SdAeXT2o+IZwNPlmCpK8Z3t3mUcyPKnLKP4=" title="https://www.mypronouns.org/" target="_blank">why
pronouns matter</a>)<u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:8pt; font-family:Arial,sans-serif; color:black"><a href="https://urldefense.com/v3/__https:/www.name-coach.com/michelle-schonken__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2ZznsYDRedvg$" originalsrc="https://urldefense.com/v3/__https:/www.name-coach.com/michelle-schonken__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2ZznsYDRedvg$" shash="rKccg/FMnIrQTzFZ7uDa3hUEYk84lsjYHb9WJPmx1zcnDuTHqAbtwYc1m88fA1pDeQ3Yqv3m0f0oekkw8vna+zvRp/eQDT++mcJe0HbqwmOXkwSM+5zBBlMEX0fOjKVNiA5oMGhPHdQuw72iP94PSfQl26Pwud3L6i/d+DI2/xs=" title="https://www.name-coach.com/michelle-schonken" target="_blank"><span style="border:1pt none windowtext; padding:0in">You
can hear my last name pronounced at NameCoach</span></a></span><span style="font-size:12pt; font-family:Arial,sans-serif"><u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt; color:black"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt; color:black"> </span><span style="font-size:11pt"><u></u><u></u></span></p>
<p class="x_MsoNormal"><a href="https://urldefense.com/v3/__https:/www.cuanschutz.edu/__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2Zzns-w3J_pk$" originalsrc="https://urldefense.com/v3/__https:/www.cuanschutz.edu/__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2Zzns-w3J_pk$" shash="e0VYod3Kb29ZA7l0EmaDzI+tAZvmE8WUd2V7LbXkMoIkHuGqe6TcqXPeZyq4P4GkXoCdIinujze4hCFe4FbSGAkSsbLCnjKZeRw5mr0iNQmVN/4FnK3YLQ0Dgdsfy44aQCBglPFh10k4/2254dq8tAVOWq3S9dUvl78o7ZTCT9c=" target="_blank"><span style="font-size:11pt; color:blue; text-decoration:none"><img border="0" width="250" height="46" id="x_m_-5949722505722340640Picture_x0020_1" alt="CU Anschutz Website" data-outlook-trace="F:1|T:1" src="cid:1894a712574afa3b87"></span></a><span style="font-size:11pt"><u></u><u></u></span></p>
</div>
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<p class="x_MsoNormal"><b><span style="font-size:11pt">From:</span></b><span style="font-size:11pt"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, July 11, 2023 11:53 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] SpringerLink PDF Issues<u></u><u></u></span></p>
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<p class="x_MsoNormal"><span style="font-size:11pt; color:rgb(34,34,34)">[External Email - Use Caution]</span><span style="font-size:11pt">
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<p class="x_MsoNormal"><span style="font-size:11pt">Is anyone else having issues downloading SpringerLink PDF’s? With many, but not all, of the articles I’ve tested, clicking on the “Download PDF” button gets an HTML version of the article.
<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt">Thank you,<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
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<p class="x_MsoNormal"><span style="font-size:11pt; color:black">Kelly Burgess<u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:11.5pt; color:black; border:1pt none windowtext; padding:0in">eResources Coordinator</span><span style="font-size:11pt; color:black"><u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><u><span style="font-size:11.5pt; color:rgb(4,99,193); border:1pt none windowtext; padding:0in"><a href="mailto:burgeskd@musc.edu" target="_blank">burgeskd@musc.edu</a></span></u><span style="font-size:11.5pt; color:black; border:1pt none windowtext; padding:0in"> or <a href="mailto:e-resources@musc.edu" target="_blank">e-resources@musc.edu</a> |
843-792-8328</span><span style="font-size:11pt; color:black"><u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:11.5pt; color:black; border:1pt none windowtext; padding:0in"> </span><span style="font-size:11pt; color:black"><u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:11.5pt; color:black; border:1pt none windowtext; padding:0in">Medical University of South Carolina Library</span><span style="font-size:11pt; color:black"><u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:11.5pt; color:black; border:1pt none windowtext; padding:0in">171 Ashley Avenue, Suite 415</span><span style="font-size:11pt; color:black"><u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:11.5pt; color:black; border:1pt none windowtext; padding:0in">MSC 403</span><span style="font-size:11pt; color:black"><u></u><u></u></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:11.5pt; color:black; border:1pt none windowtext; padding:0in">Charleston, South Carolina 29425</span><span style="font-size:11pt; color:black"><u></u><u></u></span></p>
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