[Eril-l] SpringerLink PDF Issues

Wed Jul 12 07:13:42 PDT 2023

Hi all, are you still seeing this issue/have you heard whether Springer has
fixed it? I'm just back from a day out of office and received reports of
the issue, but I'm not able to replicate and am hoping it has indeed been
resolved.

Thanks!
Gail

Gail Murray (she/her)
Electronic Resources & Serials Librarian
Smith College Libraries
413.585.2925

On Tue, Jul 11, 2023 at 4:01 PM Electronic Resources in Libraries
discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:

> We are also experiencing this issue.  Looks like tickets are being
> submitted.
>
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> Thanks,
>
>
>
> *Randy Lancaster*, ITIL
>
> *Applications Specialist*
>
>
>
> Henry Ford Hospital / Sladen Library
> <https://henryford.libguides.com/sladen>
>
> rlancas1 at hfhs.org
>
> Office: 313-916-2550
>
> Direct: 313-916-3095
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> [image: Henry-Ford_FB_32x32pxls]
> <http://www.facebook.com/henryfordhealthsystem>[image:
> Henry-Ford_Twitter_32x32pxls] <http://www.twitter.com/henryfordnews>[image:
> instagram-logo_5] <http://www.instagram.com/henryfordhealthsystem>[image:
> 114266_stieber_email-pinterest_5.16]
> <http://www.pinterest.com/henryfordhealth>[image:
> Henry-Ford_Youtube_32x32pxls] <http://www.youtube.com/henryfordtv>
>
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>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Electronic
> Resources in Libraries discussion list via Eril-l
> *Sent:* Tuesday, July 11, 2023 2:49 PM
> *To:* Electronic Resources in Libraries discussion list <
> eril-l at lists.eril-l.org>
> *Subject:* Re: [Eril-l] SpringerLink PDF Issues
>
>
>
> We are having the same issue. Thanks for mentioning otherwise I would have
> thought it was just us. 😊 I’m going to submit a ticket to them. Take
> care, Michelle Michelle Schonken, MLIS, AHIP Electronic Resources Librarian
> Collection Development
>
> We are having the same issue. Thanks for mentioning otherwise I would have
> thought it was just us. 😊 I’m going to submit a ticket to them.
>
>
>
> Take care,
>
> Michelle
>
>
>
> *Michelle Schonken, MLIS, AHIP*
>
> Electronic Resources Librarian
>
> Collection Development *|* Strauss Health Sciences Library
>
> University of Colorado Anschutz Medical Campus
>
> *E: *michelle.schonken at cuanschutz.edu *| P: *303-724-2134
>
> https://library.cuanschutz.edu
> <https://urldefense.com/v3/__https:/library.cuanschutz.edu/__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2ZznsEQ5cNF4$>
>
> Pronouns: she | her | hers (why pronouns matter
> <https://urldefense.com/v3/__https:/www.mypronouns.org/__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2Zznsmsw_DZ0$>
> )
>
> You can hear my last name pronounced at NameCoach
> <https://urldefense.com/v3/__https:/www.name-coach.com/michelle-schonken__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2ZznsYDRedvg$>
>
>
>
>
>
> [image: CU Anschutz Website]
> <https://urldefense.com/v3/__https:/www.cuanschutz.edu/__;!!PFzsKvxRBh-H!d3nP1tExHF7Z3BNWlWZb6cf7TZf5mC5B-krb8NPUSIU_bddwik0Nkske5j_AcEuklLRWFnK2Zzns-w3J_pk$>
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Electronic
> Resources in Libraries discussion list via Eril-l
> *Sent:* Tuesday, July 11, 2023 11:53 AM
> *To:* eril-l at lists.eril-l.org
> *Subject:* [Eril-l] SpringerLink PDF Issues
>
>
>
> [External Email - Use Caution]
>
> Is anyone else having issues downloading SpringerLink PDF’s?   With many,
> but not all, of the articles I’ve tested, clicking on the “Download PDF”
> button gets an HTML version of the article.
>
>
>
> Thank you,
>
>
>
> Kelly Burgess
>
> eResources Coordinator
>
> *burgeskd at musc.edu <burgeskd at musc.edu>* or e-resources at musc.edu |
> 843-792-8328
>
>
>
> Medical University of South Carolina Library
>
> 171 Ashley Avenue, Suite 415
>
> MSC 403
>
> Charleston, South Carolina 29425
>
>
>
>
>
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