[Eril-l] New Oxford English Dictionary site now live ~4890383

Tue Aug 1 12:22:48 PDT 2023

Hello,

We have the current stanza for OED but are still encountering the same
issue. The first time we access the new site in a browser session, the url
doesn't contain our proxy url but we're able to search and view all of the
tabs for a word. The second time in the same browser session the url
contains our proxy but we can't view the tabs for a word.

We have an open ticket with Oxford and I'm wondering if anyone is currently
having this issue.

Thank you,

Kenyon Stuart
Electronic Resource Management Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu

On Fri, Jul 21, 2023 at 7:26 AM Electronic Resources in Libraries
discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:

> I'm working remotely and I see the following happen with Firefox both
> before and after clearing cache and cookies:
>
> I get access to all the tabs via
> https://www.oed.com/dictionary/goldfish_n?tab=factsheet#2836763
>
> but I get a paywall with this URL https://www-oed-com.
> *proxy.library.cornell.edu*/dictionary/goldfish_n?tab=factsheet#2836763
> <https://www-oed-com.proxy.library.cornell.edu/dictionary/goldfish_n?tab=factsheet#2836763>
> when I try to open the tabs.
>
> It's usually the other way around - the proxy.library.cornell.edu lets
> the content provider know I'm coming from Cornell and that we have a
> subscription.
>
> Sally Lockwood
>
> E-Resources Specialist
>
> Working from home
>
> Cornell University
>
> Ithaca, NY 14853
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Electronic
> Resources in Libraries discussion list via Eril-l
> *Sent:* Thursday, July 20, 2023 7:08 PM
> *To:* Electronic Resources in Libraries discussion list <
> eril-l at lists.eril-l.org>
> *Cc:* online at oup.com
> *Subject:* Re: [Eril-l] New Oxford English Dictionary site now live
> ~4890383
>
>
>
>
>
> Hi All
>
>
>
> If you haven't already, please file a case with Oxford letting them know
> if you are not able to access the site when off campus and using various
> authentication methods such as EZProxy.  I did this yesterday and received
> a reply that their support team is working on a solution.
>
>
>
> You may be able to access the new platform off campus the first time you
> try but if you try again and again, you may find that you hit a paywall and
> aren't able to access all features.
>
>
>
>
>
> *Christine Holmes, MLIS Electronic Resources Coordinator*
>
>
>
> Dr. Martin Luther King Jr. Library
> San Jose State University
>
> (408) 808-2027
>
> Christine.Holmes at sjsu.edu
> http://libguides.sjsu.edu/prf.php?account_id=41839
> <http://libguides.sjsu.edu/profile.php?uid=14698>
>
>
>
>
>
>
>
> On Wed, Jul 19, 2023 at 8:21 AM Electronic Resources in Libraries
> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>
> Hi, OUP.
>
> For the record, the College of the Holy Cross also would like the
> subscription box on the OED Online start page to be removed.
>
> Thanks to Sara and Cornell for bringing this up.
>
>
>
> Judith
>
>
>
> --
>
> Judith Nagata
>
> Electronic Resources & Serials Librarian
>
> Dinand Library
>
> College of the Holy Cross
>
> Worcester, MA 01610
>
> p: 508-793-2639
>
> e: jnagata at holycross.edu
>
>
>
> On Tue, Jul 18, 2023 at 5:43 PM Electronic Resources in Libraries
> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>
> Dear Trinity,
>
> Thank you very much for taking it forward!
>
> It seems from various responses that I am not the only one that was
> confused by it .... and foresees confusion for users more generally.
>
> Thank you!
>
> ~ Sara
>
>
>
> On Tue, Jul 18, 2023 at 5:37 PM <online at oup.com> wrote:
>
> Hello,
>
> Thank you for your email. Yes, all users with a subscription see that text
> block on their screen even after logging in. I believe when it's clicked on
> it will go into detail about your active subscription. I have made note of
> your request though and will pass it along for the team meeting that is
> happening tomorrow regarding the new platform.
>
> Please let us know if there is anything else we can do to help.
>
> Kind regards,
> Trinity
> Oxford University Press
> Online Products
>
> ---------- Original message ----------
> *From*: scolglaz at mtholyoke.edu
> *Date*: Tuesday, July 18, 2023 at 13:13
> *To*: eril-l at lists.eril-l.org
> *Cc*: online at oup.com
> *Subject*: Re: [Eril-l] New Oxford English Dictionary site now live
>
>
> Hello,
>
> We appear to have full access, BUT I find it really confusing that at the
> very center of the landing page is the following:
>
>
>
> Because I *know* that we have a subscription, I just went ahead and tried
> out a word etc and proceeded, but I think this will throw most users.
>
> Are others also seeing this right splat in the middle of the Webpage?
>
> OUP: Can this be made NOT to show when one already has an active/current
> subscription?
>
> Thanks for considering.
>
> ~ Sara
>
>
>
>
>
> On Tue, Jul 18, 2023 at 12:37 PM Electronic Resources in Libraries
> discussion list via Eril-l <eril-l at lists.eril-l.org> wrote:
>
> Thanks OUP.
>
> Cornell University Library has partial access to the new platform.  Right
> now, the word search works fine, but clicking on the other tabs (meaning,
> etymology, pronunciation, etc) points to a login screen.  Can I assume the
> lack of access is part of the 48-hour transition?
>
>
>
> Kind regards,
>
> Sally Lockwood
>
> E-Resources Specialist
>
> Working from home
>
> Cornell University
>
> Ithaca, NY 14853
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Electronic
> Resources in Libraries discussion list via Eril-l
> *Sent:* Tuesday, July 18, 2023 12:07 PM
> *To:* eril-l at lists.eril-l.org
> *Subject:* [Eril-l] New Oxford English Dictionary site now live
>
>
>
> ****Apologies for cross-posting****
>
>
>
> Oxford University Press is pleased to announce the Oxford English
> Dictionary (oed.com) has officially transitioned onto its new platform!
>
>
>
> Many customers will be seeing the new site already, but the transition may
> take up to 48 hours.
>
>
>
> All institutional customers of the OED will receive an email from us on 19
> July confirming the launch and providing additional resources for
> promotion, training, and support.
>
>
>
> If you are a library subscriber and have not done so already, please refer
> to our frequently asked questions
> <https://fdslive.oup.com/www.oup.com/academic/pdf/librarian/OED_Migration_Checklist_FAQ.pdf>
> document. Should you have any additional queries, contact us at:
>
>
>
> *Customers in North & South America   *
> Telephone: +1 800 334 4249 ext 6484
> Email: online at oup.com
>
>
>
> *Customers outside North & South America   *
> Telephone: +44 (0) 1865 353705
> Email: onlinesubscriptions at oup.com
>
>
>
>
>
> Yours sincerely,
>
>
>
> Lauren Mitchell
> Associate Marketing Manager, Library Programs & Execution
> Oxford University Press
>
> _______________________________________________
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>
>
>
>
>
> --
>
> Sara Colglazier
>
> Head of Discovery Services
> Discovery and Access: Discovery Services, Rm. 303
>
> Library, Information, & Technology Services
>
> Mount Holyoke College
> 50 College Street
>
> South Hadley, MA 01075
>
> T: 413-538-2437
>
>
>
>
> --
>
> Sara Colglazier
>
> Head of Discovery Services
> Discovery and Access: Discovery Services, Rm. 303
>
> Library, Information, & Technology Services
>
> Mount Holyoke College
> 50 College Street
>
> South Hadley, MA 01075
>
> T: 413-538-2437
>
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