<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">Hello,</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">We have the current stanza for OED but are still encountering the same issue. The first time we access the new site in a browser session, the url doesn't contain our proxy url but we're able to search and view all of the tabs for a word. The second time in the same browser session the url contains our proxy but we can't view the tabs for a word.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">We have an open ticket with Oxford and I'm wondering if anyone is currently having this issue.</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small">Thank you,</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif;font-size:small"><br></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div style="text-align:left">Kenyon Stuart</div><div><div style="text-align:left"><span style="color:rgb(34,34,34)">Electronic</span><span style="color:rgb(34,34,34)"> </span><span style="color:rgb(34,34,34)">Resource</span><span style="color:rgb(34,34,34)"> </span><span style="color:rgb(34,34,34)">Management</span> Unit</div><div style="text-align:left">320 Harlan Hatcher Graduate Library</div><div style="text-align:left">University of Michigan</div><div style="text-align:left">Ann Arbor, Michigan 48109-1190 USA</div><font color="#000000"><div style="text-align:left"><font color="#000000">email:</font><span style="color:blue"> <a href="mailto:kstuart@umich.edu" target="_blank">kstuart@umich.edu<br></a></span></div></font></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Jul 21, 2023 at 7:26 AM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div>
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<p class="MsoNormal">I'm working remotely and I see the following happen with Firefox both before and after clearing cache and cookies:<u></u><u></u></p>
<p class="MsoNormal">I get access to all the tabs via
<a href="https://www.oed.com/dictionary/goldfish_n?tab=factsheet#2836763" target="_blank">https://www.oed.com/dictionary/goldfish_n?tab=factsheet#2836763</a><u></u><u></u></p>
<p class="MsoNormal">but I get a paywall with this URL
<a href="https://www-oed-com.proxy.library.cornell.edu/dictionary/goldfish_n?tab=factsheet#2836763" target="_blank">
https://www-oed-com.<b>proxy.library.cornell.edu</b>/dictionary/goldfish_n?tab=factsheet#2836763</a> when I try to open the tabs. <u></u><u></u></p>
<p class="MsoNormal">It's usually the other way around - the <a href="http://proxy.library.cornell.edu" target="_blank">proxy.library.cornell.edu</a> lets the content provider know I'm coming from Cornell and that we have a subscription.
<u></u><u></u></p>
<p class="MsoNormal">Sally Lockwood<u></u><u></u></p>
<p class="MsoNormal">E-Resources Specialist<u></u><u></u></p>
<p class="MsoNormal">Working from home<u></u><u></u></p>
<p class="MsoNormal">Cornell University<u></u><u></u></p>
<p class="MsoNormal">Ithaca, NY 14853<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>> <b>On Behalf Of
</b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Thursday, July 20, 2023 7:08 PM<br>
<b>To:</b> Electronic Resources in Libraries discussion list <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>><br>
<b>Cc:</b> <a href="mailto:online@oup.com" target="_blank">online@oup.com</a><br>
<b>Subject:</b> Re: [Eril-l] New Oxford English Dictionary site now live ~4890383<u></u><u></u></p>
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<p class="MsoNormal">Hi All<u></u><u></u></p>
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<p class="MsoNormal">If you haven't already, please file a case with Oxford letting them know if you are not able to access the site when off campus and using various authentication methods such as EZProxy. I did this yesterday and received a reply that their
support team is working on a solution. <u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">You may be able to access the new platform off campus the first time you try but if you try again and again, you may find that you hit a paywall and aren't able to access all features.<u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:Georgia,serif;color:rgb(11,83,148)">Christine Holmes, MLIS<br>
Electronic Resources Coordinator</span></b><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:Georgia,serif;color:rgb(102,102,102)">Dr. Martin Luther King Jr. Library</span><span style="font-family:Georgia,serif;color:rgb(102,102,102)"><br>
</span><span style="font-size:7.5pt;font-family:Georgia,serif;color:rgb(102,102,102)">San Jose State University</span><u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:Georgia,serif"><a href="mailto:Christine.Holmes@sjsu.edu" target="_blank">Christine.Holmes@sjsu.edu</a><br>
<a href="http://libguides.sjsu.edu/profile.php?uid=14698" target="_blank">http://libguides.sjsu.edu/prf.php?account_id=41839</a></span><u></u><u></u></p>
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<p class="MsoNormal">On Wed, Jul 19, 2023 at 8:21 AM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>> wrote:<u></u><u></u></p>
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<blockquote style="border-top:none;border-right:none;border-bottom:none;border-left:1pt solid rgb(204,204,204);padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in">
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<p class="MsoNormal">Hi, OUP.<u></u><u></u></p>
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<p class="MsoNormal">For the record, the College of the Holy Cross also would like the subscription box on the OED Online start page to be removed.<u></u><u></u></p>
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<p class="MsoNormal">Thanks to Sara and Cornell for bringing this up.<u></u><u></u></p>
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<p class="MsoNormal">Judith<u></u><u></u></p>
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<p class="MsoNormal"><span>--</span><u></u><u></u></p>
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<p class="MsoNormal">Judith Nagata<u></u><u></u></p>
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<p class="MsoNormal">Electronic Resources & Serials Librarian<u></u><u></u></p>
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<p class="MsoNormal">Dinand Library<u></u><u></u></p>
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<p class="MsoNormal">College of the Holy Cross<u></u><u></u></p>
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<p class="MsoNormal">Worcester, MA 01610<u></u><u></u></p>
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<p class="MsoNormal">p: 508-793-2639<u></u><u></u></p>
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<p class="MsoNormal">e: <a href="mailto:jnagata@holycross.edu" target="_blank">jnagata@holycross.edu</a><u></u><u></u></p>
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<p class="MsoNormal">On Tue, Jul 18, 2023 at 5:43 PM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Dear Trinity,<u></u><u></u></p>
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<p class="MsoNormal">Thank you very much for taking it forward!<u></u><u></u></p>
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<p class="MsoNormal">It seems from various responses that I am not the only one that was confused by it .... and foresees confusion for users more generally.<u></u><u></u></p>
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<p class="MsoNormal">Thank you!<u></u><u></u></p>
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<p class="MsoNormal">~ Sara<u></u><u></u></p>
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<p class="MsoNormal">On Tue, Jul 18, 2023 at 5:37 PM <<a href="mailto:online@oup.com" target="_blank">online@oup.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal">Hello,<br>
<br>
Thank you for your email. Yes, all users with a subscription see that text block on their screen even after logging in. I believe when it's clicked on it will go into detail about your active subscription. I have made note of your request though and will pass
it along for the team meeting that is happening tomorrow regarding the new platform. <br>
<br>
Please let us know if there is anything else we can do to help.<br>
<br>
Kind regards,<br>
Trinity<br>
Oxford University Press<br>
Online Products <br>
<br>
---------- Original message ----------<br>
<b>From</b>: <a href="mailto:scolglaz@mtholyoke.edu" target="_blank">scolglaz@mtholyoke.edu</a><br>
<b>Date</b>: Tuesday, July 18, 2023 at 13:13<br>
<b>To</b>: <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Cc</b>: <a href="mailto:online@oup.com" target="_blank">online@oup.com</a><br>
<b>Subject</b>: Re: [Eril-l] New Oxford English Dictionary site now live<br>
<u></u><u></u></p>
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<p class="MsoNormal">Hello, <u></u><u></u></p>
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<p class="MsoNormal">We appear to have full access, BUT I find it really confusing that at the very center of the landing page is the following:<u></u><u></u></p>
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<p class="MsoNormal"><img border="0" width="428" height="268" style="width: 4.4583in; height: 2.7916in;" id="m_3475697366908870487m_6299752452926007603Picture_x0020_1" src="cid:189b285f1fc5b16b21"><u></u><u></u></p>
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<p class="MsoNormal"> <u></u><u></u></p>
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<p class="MsoNormal">Because I <u>know</u> that we have a subscription, I just went ahead and tried out a word etc and proceeded, but I think this will throw most users.<u></u><u></u></p>
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<p class="MsoNormal">Are others also seeing this right splat in the middle of the Webpage?<u></u><u></u></p>
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<p class="MsoNormal">OUP: Can this be made NOT to show when one already has an active/current subscription?<u></u><u></u></p>
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<p class="MsoNormal">Thanks for considering.<u></u><u></u></p>
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<p class="MsoNormal">~ Sara<u></u><u></u></p>
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<p class="MsoNormal">On Tue, Jul 18, 2023 at 12:37 PM Electronic Resources in Libraries discussion list via Eril-l <<a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a>> wrote:<u></u><u></u></p>
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<p>Thanks OUP.<u></u><u></u></p>
<p>Cornell University Library has partial access to the new platform. Right now, the word search works fine, but clicking on the other tabs (meaning, etymology, pronunciation, etc) points to a login screen. Can I assume the lack of access is part of the 48-hour
transition? <u></u><u></u></p>
<p> <u></u><u></u></p>
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<p>Kind regards,<u></u><u></u></p>
<p>Sally Lockwood<u></u><u></u></p>
<p>E-Resources Specialist<u></u><u></u></p>
<p>Working from home<u></u><u></u></p>
<p>Cornell University<u></u><u></u></p>
<p>Ithaca, NY 14853<u></u><u></u></p>
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<p> <u></u><u></u></p>
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<p><b>From:</b> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Electronic Resources in Libraries discussion list via Eril-l<br>
<b>Sent:</b> Tuesday, July 18, 2023 12:07 PM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] New Oxford English Dictionary site now live<u></u><u></u></p>
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<p> <u></u><u></u></p>
<p><b>***Apologies for cross-posting</b>***<u></u><u></u></p>
<p><span style="font-size:9pt;font-family:"Segoe UI",sans-serif"> </span><u></u><u></u></p>
<p>Oxford University Press is pleased to announce the Oxford English Dictionary (<span style="font-size:9pt;font-family:"Segoe UI",sans-serif"><a href="https://oed.com/" target="_blank"><span style="font-size:11pt;font-family:Calibri,sans-serif">oed.com</span></a></span>)
has officially transitioned onto its new platform! <u></u><u></u></p>
<p><span style="font-size:9pt;font-family:"Segoe UI",sans-serif"> </span><u></u><u></u></p>
<p>Many customers will be seeing the new site already, but the transition may take up to 48 hours. <u></u><u></u></p>
<p><span style="font-size:9pt;font-family:"Segoe UI",sans-serif"> </span><u></u><u></u></p>
<p>All institutional customers of the OED will receive an email from us on 19 July confirming the launch and providing additional resources for promotion, training, and support. <u></u><u></u></p>
<p><span style="font-size:9pt;font-family:"Segoe UI",sans-serif"> </span><u></u><u></u></p>
<p>If you are a library subscriber and have not done so already, please refer to our
<span style="font-size:9pt;font-family:"Segoe UI",sans-serif"><a href="https://fdslive.oup.com/www.oup.com/academic/pdf/librarian/OED_Migration_Checklist_FAQ.pdf" target="_blank"><span style="font-size:11pt;font-family:Calibri,sans-serif">frequently asked
questions</span></a></span> document. Should you have any additional queries, contact us at: <u></u><u></u></p>
<p><span style="font-size:9pt;font-family:"Segoe UI",sans-serif"> </span><u></u><u></u></p>
<p style="margin-left:0.5in"><b>Customers in North & South America </b><br>
Telephone: +1 800 334 4249 ext 6484 <br>
Email: <span style="font-size:9pt;font-family:"Segoe UI",sans-serif"><a href="mailto:online@oup.com" target="_blank"><span style="font-size:11pt;font-family:Calibri,sans-serif">online@oup.com</span></a></span> <u></u><u></u></p>
<p style="margin-left:0.5in"><span style="font-size:9pt;font-family:"Segoe UI",sans-serif"> </span><u></u><u></u></p>
<p style="margin-left:0.5in"><b>Customers outside North & South America </b><br>
Telephone: +44 (0) 1865 353705 <br>
Email: <span style="font-size:9pt;font-family:"Segoe UI",sans-serif"><a href="mailto:onlinesubscriptions@oup.com" target="_blank"><span style="font-size:11pt;font-family:Calibri,sans-serif">onlinesubscriptions@oup.com</span></a></span> <u></u><u></u></p>
<p> <u></u><u></u></p>
<p> <u></u><u></u></p>
<p>Yours sincerely, <u></u><u></u></p>
<p><span style="font-size:9pt;font-family:"Segoe UI",sans-serif"> </span><u></u><u></u></p>
<p>Lauren Mitchell <br>
Associate Marketing Manager, Library Programs & Execution <br>
Oxford University Press <u></u><u></u></p>
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<p class="MsoNormal">_______________________________________________<br>
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<a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><u></u><u></u></p>
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Discovery and Access: Discovery Services, Rm. 303<u></u><u></u></p>
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<p class="MsoNormal">Mount Holyoke College<br>
50 College Street<u></u><u></u></p>
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<p class="MsoNormal">Head of Discovery Services<br>
Discovery and Access: Discovery Services, Rm. 303<u></u><u></u></p>
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<p class="MsoNormal">Library, Information, & Technology Services<u></u><u></u></p>
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<p class="MsoNormal">Mount Holyoke College<br>
50 College Street<u></u><u></u></p>
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<p class="MsoNormal">South Hadley, MA 01075<u></u><u></u></p>
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<p class="MsoNormal">T: 413-538-2437<u></u><u></u></p>
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<p class="MsoNormal">_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><u></u><u></u></p>
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Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><u></u><u></u></p>
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