[Eril-l] Help with Kanopy EZ proxy access

Parrott,Denise Denise.Parrott at nscc.ca
Mon Jan 24 10:03:31 PST 2022


Hi,
When we log in to Kanopy off-campus, we get an error message that says "your proxy has bounced back to Kanopy without authenticating you, or your proxy IP isn't whitelisted". Has anyone with Kanopy encountered this?

Appreciated,
Denise

Denise Parrott, BA, MLIS
Technical Services Librarian
NSCC Libraries & Learning Commons
Nova Scotia Community College
IT Campus
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