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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal">When we log in to Kanopy off-campus, we get an error message that says “your proxy has bounced back to Kanopy without authenticating you, or your proxy IP isn’t whitelisted”. Has anyone with Kanopy encountered this?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Appreciated,<o:p></o:p></p>
<p class="MsoNormal">Denise<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:8.0pt;text-autospace:none"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#003770">Denise Parrott, BA, MLIS</span></b><br>
<span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#003770">Technical Services Librarian</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#003770">NSCC Libraries & Learning Commons<br>
</span><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black">Nova Scotia Community College <br>
IT Campus <br>
Mobile: </span><span style="font-size:8.0pt;font-family:"Arial",sans-serif">902-456-0838<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black">Click
<a href="https://teams.microsoft.com/l/chat/0/0?users=denise.parrott@nscc.ca"><span style="color:#0563C1">here</span></a> to connect with me on Teams.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black">After Hours
<a href="https://nscc.sharepoint.com/services/Pages/LiveChatGeneralInquiries.aspx">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif">LiveChat</span></a><br>
Web: <a href="https://www.nscc.ca/?utm_source=email-sig&utm_medium=email&utm_campaign=email%20signature%20link"><span style="color:#0563C1">nscc.ca</span></a>
<a href="https://www.nscc.ca/library/"><span style="color:#0563C1">nscc.ca/library/</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="background:#C5E0B3"><span style="font-family:-webkit-standard;color:#212121;background:#C5E0B3"><a href="http://www.twitter.com/cometonscc" target="_blank"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#0563C1">Twitter</span></a></span><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black;background:#C5E0B3"> | </span><span style="font-family:-webkit-standard;color:#212121;background:#C5E0B3"><a href="http://www.facebook.com/novascotiacommunitycollege" target="_blank"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#0563C1">Facebook</span></a></span><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black;background:#C5E0B3"> | </span><span style="font-family:-webkit-standard;color:#212121;background:#C5E0B3"><a href="http://www.instagram.com/novascotiacommunitycollege" target="_blank"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#0563C1">Instagram</span></a></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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