[Eril-l] Oxford Public International Law

[Bee Bornheimer]

Thanks so much - yes, Valerie, I've emailed online at oup.com, and reported
directly to our rep as well.

On Wed, Aug 17, 2022 at 9:07 AM Valerie Faison <Valerie.Faison at oup.com>
wrote:

> Dear Sally and Bee,
>
>
>
> Thanks so much for raising this. Our access control team is managing an
> issue right now which may or may not be related to the problem you are
> seeing. We’ve reported your issues but could you please at your convenience
> also put through a ticket to our US customer services team at *online at oup.com
> <online at oup.com>* so we can ensure this is followed up on and that any
> issues with your account is resolved.
>
>
>
> Thank you again!
>
>
>
> Valerie Faison
>
> Marketing Manager, Library Marketing Programs and Execution
>
> Oxford University Press
>
>
>
> valerie.faison at oup.com
>
>
>
>
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Sally J.
> Lockwood
> *Sent:* Wednesday, August 17, 2022 7:12 AM
> *To:* Bee Bornheimer <bbornheimer at sandiego.edu>; eril-l at lists.eril-l.org
> *Subject:* Re: [Eril-l] Oxford Public International Law
>
>
>
> Six out of 10 *Oxford** Encyclopedia of…* titles Cornell University
> Library purchased in April 2022 are padlocked.  It’s frustrating and
> appears to be systemic.
>
>
>
>
>
> Sally Lockwood
>
> E-Resources Specialist
>
> Working from home
>
> Cornell University
>
> Ithaca, NY 14853
>
>
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Bee
> Bornheimer
> *Sent:* Tuesday, August 16, 2022 6:36 PM
> *To:* eril-l at lists.eril-l.org
> *Subject:* [Eril-l] Oxford Public International Law
>
>
>
> Is anyone else having access issues with Oxford Public International Law
> <https://opil.ouplaw.com/>? We are IP authenticated for this resource and
> it correctly shows that we are signed in as USD, but when accessing
> purchased content, we are seeing a message saying: *Users without a
> subscription are not able to see the full content. Please, subscribe or
> login to access all content. *
>
> I know that Oxford has been doing a big migration - perhaps this is a
> casualty of that process? Emails to support are getting an auto message
> saying that they're receiving a high volume of emails, please be patient...
>
> Thanks,
>
> Bee
>
> --
>
> Bee Bornheimer (she/hers)
>
> Digital Resources and Cataloging Librarian
>
> University of San Diego School of Law
>
> 5998 Alcalá Park
>
> Pardee Legal Research Center
>
> San Diego CA 92110-2492
>
> (619)260-4228
>
> bbornheimer at sandiego.edu
>
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