[Eril-l] Contacts for APS.org?

[Tina Herman Buck]

Hi Emily,

We had a long silence from APS while trying to renew but finally got a
response from this person:


Jamie Casey

Publication Account Coordinator

American Physical Society

customercare at aps.org

Phone: 301-209-3609


Hope it helps.


Tina


Tina Herman Buck

Interim Dept. Head for Acquisitions & Collection Services

Electronic Resources Librarian

University of Central Florida Libraries

P.O. Box 162666

Orlando, FL 32816-2666

Phone: 407-823-0448

Tina.Buck at ucf.edu

she/her/hers





On Wed, Apr 6, 2022 at 9:52 AM Ray, Emily <emily.ray at unf.edu> wrote:

> Hello,
>
> We have an access issue with APS.org American Physical Society since
> January.  The tech support person we were working with just stopped
> responding.   The person said they had a family emergency and had to
> cancel, and didn't respond to a follow up email. Probably the emergency is
> ongoing and I understand that. I've sent emails to subs at aps.org
> customercare at aps.org,  asking if we can return to working on resolving
> this, and gotten no response.
>
> Does anyone have a contact for someone at aps.org I could reach out to?
> I'm guessing they're a small org and very busy, but we do need to resolve
> this access issue.
>
> thanks in advance for any guidance,
> Emily
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>
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