<div dir="ltr"><div class="gmail_default" style="font-size:small">Hi Emily, </div><div class="gmail_default" style="font-size:small"><br></div><div class="gmail_default" style="font-size:small">We had a long silence from APS while trying to renew but finally got a response from this person:</div><div class="gmail_default" style="font-size:small"><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><br></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif">Jamie
Casey</p>
<p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif">Publication
Account Coordinator</p>
<p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif">American
Physical Society</p>
<p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><a href="mailto:customercare@aps.org" style="color:blue">customercare@aps.org</a></p>
<p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif">Phone: 301-209-3609</p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><br></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif">Hope it helps. </p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><br></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif">Tina</p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><br></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt">Tina Herman Buck</span></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt">Interim Dept. Head for
Acquisitions & Collection Services </span></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt">Electronic Resources
Librarian </span></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt">University of Central Florida
Libraries </span></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt">P.O. Box 162666 </span></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt">Orlando, FL 32816-2666</span></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt">Phone: 407-823-0448</span></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt"><a href="mailto:Tina.Buck@ucf.edu" style="color:rgb(5,99,193)">Tina.Buck@ucf.edu</a></span></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif">
</p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt">she/her/hers</span></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><br></p><p class="MsoNormal" style="margin:0in;font-size:11pt;font-family:Calibri,sans-serif"><br></p></div><div class="gmail_default" style="font-size:small"><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Apr 6, 2022 at 9:52 AM Ray, Emily <<a href="mailto:emily.ray@unf.edu">emily.ray@unf.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Hello,</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
We have an access issue with APS.org American Physical Society since January. The tech support person we were working with just stopped responding. The person said they had a family emergency and had to cancel, and didn't respond to a follow up email. Probably
the emergency is ongoing and I understand that. I've sent emails to <a href="mailto:subs@aps.org" target="_blank">subs@aps.org</a> <a href="mailto:customercare@aps.org" target="_blank">customercare@aps.org</a>, asking if we can return to working on resolving this, and gotten no response. </div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Does anyone have a contact for someone at <a href="http://aps.org" target="_blank">aps.org</a> I could reach out to? I'm guessing they're a small org and very busy, but we do need to resolve this access issue. </div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
thanks in advance for any guidance,</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)">
Emily</div>
</div>
_______________________________________________<br>
Eril-l mailing list<br>
<a href="mailto:Eril-l@lists.eril-l.org" target="_blank">Eril-l@lists.eril-l.org</a><br>
<a href="http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org" rel="noreferrer" target="_blank">http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org</a><br>
</blockquote></div>