[Eril-l] [EXT] allAfrica.com - Unable to make contact to renew
afreitas at sarahlawrence.edu
Thu Mar 25 16:40:28 PST 2021
?I am having issues contacting them as well.
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Marcia Lee <leemarci at gvsu.edu>
Sent: Wednesday, March 24, 2021 5:06 PM
To: eril-l at lists.eril-l.org
Subject: [EXT] [Eril-l] allAfrica.com - Unable to make contact to renew
My colleagues and I have been attempting for 2 months to renew our library's subscription to the allAfrica database, however after several emails, phone calls, and messages submitted through their website we still have not received a response. I am reaching out to this community to see if anyone has experienced this with the allAfrica provider and/or if anyone has any contact information that might be helpful - I am listing the emails and phone number we have tried.
admin at allafrica.com<mailto:admin at allafrica.com>
commerce-service at allafrica.com<mailto:commerce-service at allafrica.com>
Thanks for your help!
eResources & Acquisitions Librarian
Grand Valley State University Libraries
leemarci at gvsu.edu<mailto:leemarci at gvsu.edu>
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