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<p>I am having issues contacting them as well. <br>
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<p>Angelica<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Marcia Lee <leemarci@gvsu.edu><br>
<b>Sent:</b> Wednesday, March 24, 2021 5:06 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [EXT] [Eril-l] allAfrica.com - Unable to make contact to renew</font>
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<p class="MsoNormal">Hello!</p>
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<p class="MsoNormal">My colleagues and I have been attempting for 2 months to renew our library’s subscription to the allAfrica database, however after several emails, phone calls, and messages submitted through their website we still have not received a response.
I am reaching out to this community to see if anyone has experienced this with the allAfrica provider and/or if anyone has any contact information that might be helpful – I am listing the emails and phone number we have tried.
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<p class="MsoNormal"><a href="mailto:admin@allafrica.com">admin@allafrica.com</a>
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<p class="MsoNormal"><a href="mailto:commerce-service@allafrica.com">commerce-service@allafrica.com</a>
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<p class="MsoNormal"><span style="font-size:10.0pt">1.202.546.0777</span></p>
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<p class="MsoNormal">Thanks for your help! </p>
<p class="MsoNormal">Marcia</p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt; color:#0070C0; letter-spacing:.4pt; background:white">Marcia</span></b><b><span style="font-size:14.0pt; color:#0070C0; letter-spacing:.4pt; background:white">
</span></b><b><span style="font-size:12.0pt; color:#0070C0; letter-spacing:.4pt; background:white">Lee</span></b><span style="font-size:11.5pt; color:#232323; letter-spacing:.4pt"><br>
</span><span style="color:#232323; letter-spacing:.4pt; background:white">eResources & Acquisitions Librarian<br>
Grand Valley State University Libraries<br>
Pronouns: she/her/hers</span><i><span style="font-size:11.5pt; color:#232323; letter-spacing:.4pt; background:white"><br>
</span></i><span style="color:#232323; letter-spacing:.4pt; background:white">616-331-9164</span><span style="color:#232323; letter-spacing:.4pt"><br>
</span><span style="letter-spacing:.4pt; background:white"><a href="mailto:leemarci@gvsu.edu">leemarci@gvsu.edu</a></span></p>
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<strong>CAUTION:</strong> This email originated from outside of Sarah Lawrence College. Do not click links or open attachments unless you recognize the sender and know the content is safe.</p>
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