[Eril-l] Any success with COUNTER 5 SUSHI for Clarivate/Web of Science?

Goddard, Matthew [LIB] mgoddard at iastate.edu
Thu Mar 4 06:30:22 PST 2021

Hi Lisa, we recently got SUSHI harvesting working from Alma after quite a bit of back and forth with various Clarivate support people. The key for us was that our “application” needed to be enabled for their SUSHI API, but the SUSHI API will only display as an option if your Clarivate Developers account is somehow linked to your institutional account. Clarivate had to do something on their end to make that happen, but that information does not seem to be widely known within the organization.

Below is what our Alma setup looks like. They should have already sent your requester ID and customer ID. The way they sent our customer ID was confusing, because they listed the name of our organization alongside the actual ID, but you should only input the ID itself.

Hope that helps.

[cid:image003.png at 01D710D0.9D327290]


Matthew Goddard
E-Resources Librarian
Iowa State University
204 Parks Library | Ames, IA 50011
mgoddard at iastate.edu

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Lisa Gonzalez
Sent: Tuesday, March 2, 2021 11:42 AM
To: eril-l (eril-l at lists.eril-l.org) <eril-l at lists.eril-l.org>
Subject: [Eril-l] Any success with COUNTER 5 SUSHI for Clarivate/Web of Science?

According to the COUNTER website, Clarivate requires an API key for their SUSHI harvesting: https://www.projectcounter.org/counter-user/thomson-reuter/. I want to draw attention to the last step of getting the API key " 6. Further Instructions will be delivered in order to complete the set up process." We received two sets of instructions - first more specific SUSHI instructions, where we got as far as looking as the "eye" icon and not finding the required information, which was followed by the more generic instructions when we asked for additional assistance. Has anyone gotten SUSHI to work for Clarivate/Web of Science, and which SUSHI harvesting platform are you using? I have not run into any other COUNTER 5 SUSHI vendor that has such difficulty as far as retrieving the API key.

Specific SUSHI instructions
To retrieve your SUSHI API developer token, please follow these instructions:

  *   Click Log In to log into your account on the developer portal at https://developer.clarivate.com/.
  *   Click Applications Link in top banner.
  *   Locate your SUSHI application and click the hyperlinked application name to navigate to your SUSHI application home page.
  *   Locate the SUSHI API under Subscriptions and look for the "eye" icon under the Secrets column.
  *   Click the "eye" icon to show your token. You can Copy/Paste the token into your SUSHI client.

Generic instructions
In order to process the request for the requested Web of Science rest API, please take a moment to register in the Clarivate Analytics Developer Portal, using the instructions below:

1 . Go to our Developer Portal (https://developer.clarivate.com/)

2. Register yourself as a user in the Portal. (under “Don’t have an account? Sign up.) Make sure you use your institutional e-mail address, not an anonymous e-mail service (Gmail, Yahoo, Hotmail, Yandex, etc.). If you have a login to the Web of Science already, you should be able to use that login.

3. Once you sign in, go to “Register and View Your Applications”. You will need to register the application for which you wish to use data from Clarivate Analytics. This includes an abbreviation, as well as a full name for your application. If you are registering your application for the InCites API, please do not check “This application will use OAuth2.0 Flows (other than the Client Credentials flow, i.e. using redirects)”.

4. Please also complete the Description field for your application to describe how you intend to use the API, and what data you are looking to display. Also, please include the name of your organization in the description field as well.

5. Once you register your application, you’ll need to select the API you wish to use. Follow the steps to submit your request and fill out all required fields.


Lisa Gonzalez | PALNI Knowledge Base and License Manager Librarian
Private Academic Library Network of Indiana

317-550-5229 | lgonzalez at palni.edu<mailto:lgonzalez at palni.edu> | www.palni.edu<http://www.palni.edu>

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