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<p class="MsoNormal"><span lang="FR-CA" style="mso-fareast-language:EN-US">Hi Kenyon,
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">We’ve confirmed with Elsevier that this is a wide-spread problem affecting many of their customers (though not all) and affecting ScienceDirect, Scopus, and other products also. They haven’t provided
us with a timeline or any additional details at this time, unfortunately. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Hope that helps, at least to confirm it’s not something on your institution’s end!
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="mso-fareast-language:EN-US">-Émilie<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F8590">• • • • • • • • • • • • •<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#E81328"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><a name="_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F8590">Émilie Lavallée-Funston, MLitt, PgDip
</span></a><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">(She/Her)<o:p></o:p></span></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">Member Services and Licensing Officer
</span></span><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#EE3346">|</span></span><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#E81328">
</span></span><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">Agente des services aux membres et des licences
</span></span><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#EE3346">|</span></span><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#E81328">
</span></span><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">613.907.7035<o:p></o:p></span></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="mso-bookmark:_Hlk40774262"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20"><img width="16" height="16" style="width:.1666in;height:.1666in" id="Picture_x0020_3" src="cid:image001.gif@01D6F571.314FEF00"></span></span><span style="mso-bookmark:_Hlk40774262"></span><a href="https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Forcid.org%2F0000-0002-8533-5728&data=04%7C01%7CK.Hames%40Elsevier.com%7C21a4233b352a4e42e25c08d89e0deb6d%7C9274ee3f94254109a27f9fb15c10675d%7C0%7C0%7C637433129911754231%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5FWjJxTIh%2BxYBvQycmFUt3XQAi2LtG1%2FWMFiarduats%3D&reserved=0"><span style="mso-bookmark:_Hlk40774262"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#0563C1;background:white">https://orcid.org/0000-0002-8533-5728</span></span><span style="mso-bookmark:_Hlk40774262"></span></a><span style="mso-bookmark:_Hlk40774262"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="mso-bookmark:_Hlk40774262"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20"><o:p> </o:p></span></b></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="mso-bookmark:_Hlk40774262"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">Canadian Research Knowledge Network<o:p></o:p></span></b></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="mso-bookmark:_Hlk40774262"><b><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">Réseau canadien de documentation pour la recherche<o:p></o:p></span></b></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20"><o:p> </o:p></span></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="mso-bookmark:_Hlk40774262"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">CRKN respectfully acknowledges that its offices are located on the traditional,
unceded territory of the Algonquin Anishnaabeg People.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk40774262"><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20">Le RCDR tient à reconnaître respectueusement que ses bureaux sont situés sur le territoire traditionnel non
cédé du peuple anishinabé algonquin.</span></span><span lang="FR-CA" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#231F20"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR-CA" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Kenyon Stuart<br>
<b>Sent:</b> January 28, 2021 12:23 PM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] Access to Elsevier sites<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Hello,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">We seem to have lost access to most (all?) Elsevier sites. This includes ScienceDirect, Scopus and ClinicalKey. With ScienceDirect we are asked for a login when we attempt to
view articles/chapters. With Scopus we are asked to check our access.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">I have contacted Elsevier but I'm wondering if other institutions are having problems accessing Elsevier sites.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Thank you,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal">Kenyon Stuart<o:p></o:p></p>
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<p class="MsoNormal">Metadata Services Unit<o:p></o:p></p>
<p class="MsoNormal">320 Harlan Hatcher Graduate Library<o:p></o:p></p>
<p class="MsoNormal">University of Michigan<o:p></o:p></p>
<p class="MsoNormal">Ann Arbor, Michigan 48109-1190 USA<o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">email:</span><span style="color:blue"> <a href="mailto:kstuart@umich.edu" target="_blank">kstuart@umich.edu</a></span><span style="color:black"><o:p></o:p></span></p>
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