[Eril-l] FW: SpringerLink access issues have been reported

[Kenyon Stuart]

I did encounter a journal where I was able to access articles before 2019
but others I checked I couldn't access anything including pre-2019/2020
content.

Kenyon Stuart
Metadata Services Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu


On Fri, Jan 22, 2021 at 3:08 PM Kristin Rogers <kerogers at olemiss.edu> wrote:

> In the handful of titles I have tested we don’t have access to the 2020
> content but do for years prior. Anyone else seeing this?
>
>
>
> Kristin
>
>
>
> Kristin Rogers
>
> Electronic Resources & Discovery Librarian
>
> Assistant Professor
>
> The University of Mississippi
>
> JD Williams Library
>
> 50 Galtney Lott Plz
>
> P.O. Box 1848
>
> University, MS 38677-1848
>
> U.S.A.
>
> O: +1-662-915-3409 | F: +1-662-915-6744
>
> kerogers at olemiss.edu | www.olemiss.edu
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Robert
> Boissy
> *Sent:* Friday, January 22, 2021 1:26 PM
> *To:* eril-l at lists.eril-l.org
> *Subject:* [Eril-l] FW: SpringerLink access issues have been reported
>
>
>
> [EXTERNAL]
>
>
>
> This just to say a wide number of clients have experienced some access
> issues.  The platform is not down, but an aspect of the access control is
> being looked at now.  We hope to restore full access shortly.
>
>
>
> ---
>
> *Robert Boissy*
>
> Director of Account Development
>
> Institutional Sales and Marketing
>
>
>
> *Springer **Nature*
>
> 1 New York Plaza, 1 FDR Drive, New York NY 10004
>
> M  +1 (781) 244 7918
>
> robert.boissy at springernature.com
>
> www.springernature.com
>
> ---
>
> For self service help try support.springernature.com or write to
> onlineservice at springernature.com
>
>
>
> *Springer Nature advances discovery by publishing robust and insightful
> research, supporting the development of new areas of knowledge and making
> ideas and information accessible around the world. We provide the best
> possible service to the whole research community. *
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Laurel
> Narizny
> *Sent:* Friday, January 22, 2021 2:22 PM
> *To:* eril-l at lists.eril-l.org
> *Subject:* Re: [Eril-l] SpringerLink access issues
>
>
>
> *[External - Use Caution]*
>
> Caltech Library also seems to have lost access to our Springer content.
>
>
>
> Thanks,
>
> Laurel
>
>
>
> Laurel Narizny
>
> Systems & Discovery Librarian, Caltech
>
> 1200 E California Blvd. MC 2-32, Pasadena, CA 91125
>
> narizny at caltech.edu
>
>
>
>
>
> On Fri, Jan 22, 2021 at 11:13 AM Jenn Brown <Jennifer.E.Brown at du.edu>
> wrote:
>
> My institution has lost access to ebooks and journals on Springer. You’re
> not alone.
>
> Jenn
>
>
>
> Jennifer Everson Brown
>
> Electronic Resources Access & Discovery Manager
>
> 303-871-3447
>
> Jennifer.e.brown at du.edu
>
> Pronouns: she/her/hers
>
> https://secretstaplers.tumblr.com/
> <https://urldefense.proofpoint.com/v2/url?u=https-3A__secretstaplers.tumblr.com_&d=DwMFaQ&c=vh6FgFnduejNhPPD0fl_yRaSfZy8CWbWnIf4XJhSqx8&r=BlxzeTldHFj4251CvAoJheQefJsbeSDauxWAjEhRDE0&m=k5ypXSbgDfv-Bp4RuzD0qGhgJ65nPmebQDG6i2xpAcI&s=SPb5CV_i5ozMTPUQEM6r4b05AMLX1kyAHIAbmbZZsHQ&e=>
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Kenyon
> Stuart
> *Sent:* Friday, January 22, 2021 12:07 PM
> *To:* eril-l at lists.eril-l.org
> *Subject:* [Eril-l] SpringerLink access issues
>
>
>
> Hello,
>
>
>
> We have lost access to books and journals on the SpringerLink platform. We
> have contacted Springer who said they are looking into the issue but we
> were wondering if anyone else was having issues with access on SpringerLink.
>
>
>
> Thank you,
>
>
>
> Kenyon Stuart
>
> Metadata Services Unit
>
> 320 Harlan Hatcher Graduate Library
>
> University of Michigan
>
> Ann Arbor, Michigan 48109-1190 USA
>
> email: kstuart at umich.edu
>
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