[Eril-l] FW: SpringerLink access issues have been reported

[Kristin Rogers]

In the handful of titles I have tested we don’t have access to the 2020 content but do for years prior. Anyone else seeing this?

Kristin

Kristin Rogers
Electronic Resources & Discovery Librarian
Assistant Professor
The University of Mississippi
JD Williams Library
50 Galtney Lott Plz
P.O. Box 1848
University, MS 38677-1848
U.S.A.
O: +1-662-915-3409 | F: +1-662-915-6744
kerogers at olemiss.edu<mailto:kerogers at olemiss.edu> | www.olemiss.edu<http://www.olemiss.edu/>

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Robert Boissy
Sent: Friday, January 22, 2021 1:26 PM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] FW: SpringerLink access issues have been reported

[EXTERNAL]

This just to say a wide number of clients have experienced some access issues.  The platform is not down, but an aspect of the access control is being looked at now.  We hope to restore full access shortly.

---
Robert Boissy
Director of Account Development
Institutional Sales and Marketing

Springer Nature
1 New York Plaza, 1 FDR Drive, New York NY 10004
M  +1 (781) 244 7918
robert.boissy at springernature.com<mailto:robert.boissy at springernature.com>
www.springernature.com<http://www.springernature.com/>
---
For self service help try support.springernature.com or write to onlineservice at springernature.com<mailto:onlineservice at springernature.com>

Springer Nature advances discovery by publishing robust and insightful research, supporting the development of new areas of knowledge and making ideas and information accessible around the world. We provide the best possible service to the whole research community.

From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Laurel Narizny
Sent: Friday, January 22, 2021 2:22 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] SpringerLink access issues


[External - Use Caution]
Caltech Library also seems to have lost access to our Springer content.

Thanks,
Laurel

Laurel Narizny
Systems & Discovery Librarian, Caltech
1200 E California Blvd. MC 2-32, Pasadena, CA 91125
narizny at caltech.edu<mailto:narizny at caltech.edu>


On Fri, Jan 22, 2021 at 11:13 AM Jenn Brown <Jennifer.E.Brown at du.edu<mailto:Jennifer.E.Brown at du.edu>> wrote:
My institution has lost access to ebooks and journals on Springer. You’re not alone.
Jenn

Jennifer Everson Brown
Electronic Resources Access & Discovery Manager
303-871-3447
Jennifer.e.brown at du.edu<mailto:Jennifer.e.brown at du.edu>
Pronouns: she/her/hers
https://secretstaplers.tumblr.com/<https://urldefense.proofpoint.com/v2/url?u=https-3A__secretstaplers.tumblr.com_&d=DwMFaQ&c=vh6FgFnduejNhPPD0fl_yRaSfZy8CWbWnIf4XJhSqx8&r=BlxzeTldHFj4251CvAoJheQefJsbeSDauxWAjEhRDE0&m=k5ypXSbgDfv-Bp4RuzD0qGhgJ65nPmebQDG6i2xpAcI&s=SPb5CV_i5ozMTPUQEM6r4b05AMLX1kyAHIAbmbZZsHQ&e=>

From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Kenyon Stuart
Sent: Friday, January 22, 2021 12:07 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] SpringerLink access issues

Hello,

We have lost access to books and journals on the SpringerLink platform. We have contacted Springer who said they are looking into the issue but we were wondering if anyone else was having issues with access on SpringerLink.

Thank you,

Kenyon Stuart
Metadata Services Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu<mailto:kstuart at umich.edu>
_______________________________________________
Eril-l mailing list
Eril-l at lists.eril-l.org<mailto:Eril-l at lists.eril-l.org>
http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org<https://urldefense.proofpoint.com/v2/url?u=http-3A__lists.eril-2Dl.org_listinfo.cgi_eril-2Dl-2Deril-2Dl.org&d=DwMFaQ&c=vh6FgFnduejNhPPD0fl_yRaSfZy8CWbWnIf4XJhSqx8&r=BlxzeTldHFj4251CvAoJheQefJsbeSDauxWAjEhRDE0&m=k5ypXSbgDfv-Bp4RuzD0qGhgJ65nPmebQDG6i2xpAcI&s=t6CbgtTLtEN_NWB9sdcvXQNvxIL1-ZN33tXiSIe3uOc&e=>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.eril-l.org/pipermail/eril-l-eril-l.org/attachments/20210122/12741567/attachment.html>