[Eril-l] FW: SpringerLink access issues have been reported

[Robert Boissy]

This just to say a wide number of clients have experienced some access issues.  The platform is not down, but an aspect of the access control is being looked at now.  We hope to restore full access shortly.

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Robert Boissy
Director of Account Development
Institutional Sales and Marketing

Springer Nature
1 New York Plaza, 1 FDR Drive, New York NY 10004
M  +1 (781) 244 7918
robert.boissy at springernature.com
www.springernature.com<http://www.springernature.com/>
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For self service help try support.springernature.com or write to onlineservice at springernature.com

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From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Laurel Narizny
Sent: Friday, January 22, 2021 2:22 PM
To: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] SpringerLink access issues


[External - Use Caution]
Caltech Library also seems to have lost access to our Springer content.

Thanks,
Laurel

Laurel Narizny
Systems & Discovery Librarian, Caltech
1200 E California Blvd. MC 2-32, Pasadena, CA 91125
narizny at caltech.edu<mailto:narizny at caltech.edu>


On Fri, Jan 22, 2021 at 11:13 AM Jenn Brown <Jennifer.E.Brown at du.edu<mailto:Jennifer.E.Brown at du.edu>> wrote:
My institution has lost access to ebooks and journals on Springer. You’re not alone.
Jenn

Jennifer Everson Brown
Electronic Resources Access & Discovery Manager
303-871-3447
Jennifer.e.brown at du.edu<mailto:Jennifer.e.brown at du.edu>
Pronouns: she/her/hers
https://secretstaplers.tumblr.com/<https://urldefense.proofpoint.com/v2/url?u=https-3A__secretstaplers.tumblr.com_&d=DwMFaQ&c=vh6FgFnduejNhPPD0fl_yRaSfZy8CWbWnIf4XJhSqx8&r=BlxzeTldHFj4251CvAoJheQefJsbeSDauxWAjEhRDE0&m=k5ypXSbgDfv-Bp4RuzD0qGhgJ65nPmebQDG6i2xpAcI&s=SPb5CV_i5ozMTPUQEM6r4b05AMLX1kyAHIAbmbZZsHQ&e=>

From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Kenyon Stuart
Sent: Friday, January 22, 2021 12:07 PM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] SpringerLink access issues

Hello,

We have lost access to books and journals on the SpringerLink platform. We have contacted Springer who said they are looking into the issue but we were wondering if anyone else was having issues with access on SpringerLink.

Thank you,

Kenyon Stuart
Metadata Services Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu<mailto:kstuart at umich.edu>
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