[Eril-l] FW: E-resource Usage Drop?

[Sherise S Kimura]

I compared our aggregate ejournal and discovery service usage for the first
three quarters of 2020 with our 2019 statistics, and both were
significantly lower. ACRL asks for COUNTER 5 "unique item requests" for
ejournals, but I used "total item requests" for 2020 for my comparison.

Like others have noted, publishers opening up content may be one factor,
which COUNTER notes in their video, Usage in the Time of the Pandemic
<https://www.youtube.com/watch?v=nSWSeVrqXpc&feature=youtu.be>. I think
there are many other reasons I don't have data on, such as users finding
open/free content; bandwidth/connectivity issues, limited or reduced access
to technology/devices (e.g, a student may need to share a computer with
family members), remote learning burnout, adapted or fewer research
assignments, etc. Our instruction team taught fewer instruction sessions,
so that could be another reason. Interestingly, our virtual reference
statistics were way up. My feeling is 2020 (and probably part of 2021)
doesn't reflect a normal year for our usage.

Ebooks seem more complicated to compare between COUNTER 4 and COUNTER 5, so
I haven't tackled these yet. Also, I'm planning to look more closely at
individual resources when we do our annual assessment of all resources this
quarter.

-Sherise

Sherise Kimura
Electronic Resources Librarian
Gleeson Library/Geschke Center
University of San Francisco
kimura at usfca.edu
*Pronouns: she/her/hers *

I observe email free evenings and weekends.





On Mon, Jan 4, 2021 at 9:35 AM Christina Torbert <ctorbert at olemiss.edu>
wrote:

> We haven’t started collecting our 2020 resource usage statistics yet, but
> my colleague did look at the stats for usage of the library website and the
> discovery layer in December, and usage of those resources was down. She
> said they were way down. Which was unexpected because, well, pandemic
> should have forced everyone to electronic, right?
>
>
>
> I am anxious about what we will find when we get to the resource usage
> numbers. I hope we will see a shift to ebooks and streaming video that I
> sense is out there. But what will the numbers show?
>
>
>
>
>
> Christina Torbert
>
> Head of Continuing Resources and Acquisitions
>
> J.D. Williams Library
>
> University of Mississippi
>
> P.O. Box 1848
>
> University, MS 38677
>
> 662-915-7059
>
> ctorbert at olemiss.edu
>
> she/her
>
>
>
>
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Mark Gooch
> *Sent:* Monday, January 4, 2021 10:27 AM
> *To:* eril-l at lists.eril-l.org
> *Subject:* [Eril-l] E-resource Usage Drop?
>
>
>
> [EXTERNAL]
>
>
>
> As I gather data for usage of e-resources for our ACRL survey, I’m
> wondering if others are seeing a drop in usage numbers?  I expected usage
> to be the same or more but I’m seeing a dramatic drop in our numbers.
>
>
>
> Thanks
>
> Mark
>
>
>
> --
>
> Mark Gooch
>
> Collection Management & Discovery Services Librarian
>
> The College of Wooster Libraries
>
> 1140 Beall Avenue
>
> Wooster, Ohio 44691
>
> Phone: 330/263-2522
>
> FAX: 330/263-2253
>
> mgooch at wooster.edu
>
>
>
>
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