<div dir="ltr"><div><div dir="ltr" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">I compared our aggregate ejournal and discovery service usage for the first three quarters of 2020 with our 2019 statistics, and both were significantly lower. ACRL asks for COUNTER 5 "unique item requests" for ejournals, but I used "total item requests" for 2020 for my comparison. </div><div dir="ltr"><br></div><div dir="ltr">Like others have noted, publishers opening up content may be one factor, which COUNTER notes in their video, <a href="https://www.youtube.com/watch?v=nSWSeVrqXpc&feature=youtu.be" target="_blank">Usage in the Time of the Pandemic</a>. I think there are many other reasons I don't have data on, such as users finding open/free content; bandwidth/connectivity issues, limited or reduced access to technology/devices (e.g, a student may need to share a computer with family members), remote learning burnout, adapted or fewer research assignments, etc. Our instruction team taught fewer instruction sessions, so that could be another reason. Interestingly, our virtual reference statistics were way up. My feeling is 2020 (and probably part of 2021) doesn't reflect a normal year for our usage.</div><div dir="ltr"><br></div><div>Ebooks seem more complicated to compare between COUNTER 4 and COUNTER 5, so I haven't tackled these yet. Also, I'm planning to look more closely at individual resources when we do our annual assessment of all resources this quarter. </div><div><br></div><div>-Sherise</div><div dir="ltr"><br></div><div dir="ltr"><div><font color="#000000">Sherise Kimura<br></font></div><div><font color="#000000">Electronic Resources Librarian<br>Gleeson Library/Geschke Center<br>University of San Francisco</font><div><a href="mailto:kimura@usfca.edu" target="_blank">kimura@usfca.edu</a></div></div><div><font color="#000000"><i>Pronouns: she/her/hers </i><br><br>I observe email free evenings and weekends.</font></div><div><br></div><div><br><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jan 4, 2021 at 9:35 AM Christina Torbert <<a href="mailto:ctorbert@olemiss.edu" target="_blank">ctorbert@olemiss.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11pt">We haven’t started collecting our 2020 resource usage statistics yet, but my colleague did look at the stats for usage of the library website and the discovery layer in December, and usage of those resources
was down. She said they were way down. Which was unexpected because, well, pandemic should have forced everyone to electronic, right?<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11pt">I am anxious about what we will find when we get to the resource usage numbers. I hope we will see a shift to ebooks and streaming video that I sense is out there. But what will the numbers show?<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:18pt;font-family:"Times New Roman",serif">Christina Torbert<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">Head of Continuing Resources and Acquisitions<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">J.D. Williams Library<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">University of Mississippi<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Times New Roman",serif">P.O. Box 1848<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Times New Roman",serif">University, MS 38677<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Times New Roman",serif">662-915-7059<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Times New Roman",serif"><a href="mailto:ctorbert@olemiss.edu" target="_blank"><span style="color:rgb(5,99,193)">ctorbert@olemiss.edu</span></a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:"Times New Roman",serif">she/her<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:11pt">From:</span></b><span style="font-size:11pt"> Eril-l <<a href="mailto:eril-l-bounces@lists.eril-l.org" target="_blank">eril-l-bounces@lists.eril-l.org</a>>
<b>On Behalf Of </b>Mark Gooch<br>
<b>Sent:</b> Monday, January 4, 2021 10:27 AM<br>
<b>To:</b> <a href="mailto:eril-l@lists.eril-l.org" target="_blank">eril-l@lists.eril-l.org</a><br>
<b>Subject:</b> [Eril-l] E-resource Usage Drop?<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:red">[EXTERNAL]<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-family:Helvetica,sans-serif">As I gather data for usage of e-resources for our ACRL survey, I’m wondering if others are seeing a drop in usage numbers? I expected usage to be the same or more but I’m seeing a dramatic
drop in our numbers.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-family:Helvetica,sans-serif">Thanks<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Helvetica,sans-serif">Mark<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11pt">-- <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Helvetica,sans-serif;color:black">Mark Gooch<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Helvetica,sans-serif;color:black">Collection Management & Discovery Services Librarian<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Helvetica,sans-serif;color:black">The College of Wooster Libraries<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Helvetica,sans-serif;color:black">1140 Beall Avenue<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Helvetica,sans-serif;color:black">Wooster, Ohio 44691<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Helvetica,sans-serif;color:black">Phone: 330/263-2522<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Helvetica,sans-serif;color:black">FAX: 330/263-2253<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Helvetica,sans-serif;color:black"><a href="mailto:mgooch@wooster.edu" target="_blank">mgooch@wooster.edu</a><u></u><u></u></span></p>
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