[Eril-l] E-resource Usage Drop?

[Laroi Lawton]

Don't forget that those vendors who offered free access only did so on a temporary basis; it would be of interest to this collective body to see if the drops were clearly attributed to the loss of 'live in-person service' and if there was an increase in our respective online access points and services like QuestionPoint(LIBCHAT) online reference and other media venues.


Campuses and universities in urban areas could see some differences but given the circumstances, I for one, am not that concerned about the numbers either way; enhanced online service was and still remains my top priority.


LaRoi Lawton, MLS, MA, EdD

Assistant Professor | Bronx Community College

Library Department | Learning Services Head

2155 University Avenue | Bronx, NY 10453

E; laroi.lawton at bcc.cuny.edu

ALA Member

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From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Hinchliffe, Lisa Janicke <ljanicke at illinois.edu>
Sent: Monday, January 4, 2021 12:52 PM
To: Diane Westerfield; Mark Gooch; eril-l at lists.eril-l.org
Subject: [EXTERNAL] Re: [Eril-l] E-resource Usage Drop?

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I'm curious if these drops are across the board or not. One hypothesis I'd have is that a vendor that opened up their platform for free access is going to see drops because users then didn't have to authenticate and so their use isn't attributable to a particular library/institution. But, if the drops are across  the board, that would be evidence against my hypothesis.

Best,
Lisa

--
 Lisa Janicke Hinchliffe
Professor/Coordinator for Information Literacy Services and Instruction, University Library
Affiliate Faculty, School of Information Sciences
University of Illinois, 1408 West Gregory Drive, Urbana, Illinois 61801
ljanicke at illinois.edu<mailto:ljanicke at illinois.edu>, 217-333-1323 (v), 217-244-4358 (f)
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From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Mark Gooch
Sent: Monday, January 4, 2021 9:27 AM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] E-resource Usage Drop?

This email originated outside Colorado College. Do not click links or attachments unless you know the content is safe.

As I gather data for usage of e-resources for our ACRL survey, I'm wondering if others are seeing a drop in usage numbers?  I expected usage to be the same or more but I'm seeing a dramatic drop in our numbers.

Thanks
Mark

--
Mark Gooch
Collection Management & Discovery Services Librarian
The College of Wooster Libraries
1140 Beall Avenue
Wooster, Ohio 44691
Phone: 330/263-2522
FAX: 330/263-2253
mgooch at wooster.edu<mailto:mgooch at wooster.edu>


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