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<p>Don't forget that those vendors who offered free access only did so on a temporary basis; it would be of interest to this collective body to see if the drops were clearly attributed to the loss of 'live in-person service' and if there was an increase in our
respective online access points and services like QuestionPoint(LIBCHAT) online reference and other media venues.</p>
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<p>Campuses and universities in urban areas could see some differences but given the circumstances, I for one, am not that concerned about the numbers either way; enhanced online service was and still remains my top priority.</p>
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<p>LaRoi Lawton, MLS, MA, EdD</p>
<p>Assistant Professor | Bronx Community College</p>
<p>Library Department | Learning Services Head</p>
<p>2155 University Avenue | Bronx, NY 10453</p>
<p>E; laroi.lawton@bcc.cuny.edu</p>
<p>ALA Member <br>
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<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> on behalf of Hinchliffe, Lisa Janicke <ljanicke@illinois.edu><br>
<b>Sent:</b> Monday, January 4, 2021 12:52 PM<br>
<b>To:</b> Diane Westerfield; Mark Gooch; eril-l@lists.eril-l.org<br>
<b>Subject:</b> [EXTERNAL] Re: [Eril-l] E-resource Usage Drop?</font>
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<p class="MsoNormal"><span style="font-size:11.0pt">I’m curious if these drops are across the board or not. One hypothesis I’d have is that a vendor that opened up their platform for free access is going to see drops because users then didn’t have to authenticate
and so their use isn’t attributable to a particular library/institution. But, if the drops are across the board, that would be evidence against my hypothesis.</span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt; color:black">Best,</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; color:black">Lisa </span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt; color:black">-- </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; color:black"> Lisa Janicke Hinchliffe <br>
Professor/Coordinator for Information Literacy Services and Instruction, University Library</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; color:black">Affiliate Faculty, School of Information Sciences</span></p>
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<a href="mailto:ljanicke@illinois.edu">ljanicke@illinois.edu</a>, 217-333-1323 (v), 217-244-4358 (f)</span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Eril-l <eril-l-bounces@lists.eril-l.org>
<b>On Behalf Of </b>Mark Gooch<br>
<b>Sent:</b> Monday, January 4, 2021 9:27 AM<br>
<b>To:</b> eril-l@lists.eril-l.org<br>
<b>Subject:</b> [Eril-l] E-resource Usage Drop?</span></p>
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<p class="MsoNormal"><span style="font-family:Helvetica">As I gather data for usage of e-resources for our ACRL survey, I’m wondering if others are seeing a drop in usage numbers? I expected usage to be the same or more but I’m seeing a dramatic drop in our
numbers.</span></p>
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<p class="MsoNormal"><span style="font-family:Helvetica">Thanks</span></p>
<p class="MsoNormal"><span style="font-family:Helvetica">Mark</span></p>
<p class="MsoNormal"><span style="font-family:Helvetica"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">-- </span></p>
<p class="MsoNormal"><span style="font-family:Helvetica; color:black">Mark Gooch</span></p>
<p class="MsoNormal"><span style="font-family:Helvetica; color:black">Collection Management & Discovery Services Librarian</span></p>
<p class="MsoNormal"><span style="font-family:Helvetica; color:black">The College of Wooster Libraries</span></p>
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