[Eril-l] [External] Re: What kind of online tool do you use to track reference and instruction statistics?

Wed Sep 30 08:01:18 PDT 2020

We also use Springshare LibAnswers.

Best,

Heidi

Heidi Card (she/her), MA, MLIS
Access & Discovery Librarian, Collections & Metadata Services
Gumberg Library | Duquesne University
600 Forbes Avenue, Pittsburgh, PA 15282
cardh at duq.edu<mailto:cardh at duq.edu> | 412.396.5233
www.duq.edu/library<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.duq.edu%2Flibrary&data=02%7C01%7C%7Ce13e7b8b1e714bd119ac08d61e4712cc%7C12c44311cf844e4195c38df690b1eb61%7C0%7C0%7C636729687933799303&sdata=ybuuCRW9rR7EdLRQHY%2FMZ1J%2F5COPPmkMUe6G5F7pD0M%3D&reserved=0>

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Jeanne Little
Sent: Tuesday, September 29, 2020 5:25 PM
To: Hamill, Cheryl <Cheryl.Hamill at health.wa.gov.au>
Cc: James C. Miller <millerjc at hollins.edu>; eril-l at lists.eril-l.org
Subject: [External] Re: [Eril-l] What kind of online tool do you use to track reference and instruction statistics?

We use SpringShare's LibAnswers.

Jeanne

On Tue, Sep 29, 2020 at 12:19 AM Hamill, Cheryl <Cheryl.Hamill at health.wa.gov.au<mailto:Cheryl.Hamill at health.wa.gov.au>> wrote:
Some libraries are using REDCap – if your research department has access it may be possible to get access via them.

https://pubmed.ncbi.nlm.nih.gov/25023012/<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpubmed.ncbi.nlm.nih.gov%2F25023012%2F&data=02%7C01%7Ccardh%40duq.edu%7Cb3eacfd025a548b9a76a08d864be4848%7C12c44311cf844e4195c38df690b1eb61%7C0%7C1%7C637370115708423544&sdata=V2ZIRmu27Adn0hmAXETkn43g0XinNuPFiXiWXeRkUdc%3D&reserved=0>

https://pubmed.ncbi.nlm.nih.gov/31607820/<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpubmed.ncbi.nlm.nih.gov%2F31607820%2F&data=02%7C01%7Ccardh%40duq.edu%7Cb3eacfd025a548b9a76a08d864be4848%7C12c44311cf844e4195c38df690b1eb61%7C0%7C1%7C637370115708433502&sdata=HRH4Rm19bxM0AFhyjcCQwJXbw%2FytZciBQvy4IVQ2O0M%3D&reserved=0>

Can’t comment on it personally.

Regards

Cheryl Hamill, FALIA, AALIA (CP) Health | Head of Department
Library & Information Service for staff in EMHS and SMHS (from bases at Fiona Stanley and Royal Perth Hospitals)
South Metropolitan Health Service

Ground Floor, Education Centre, Fiona Stanley Hospital
11 Robin Warren Drive, Murdoch WA 6150
Locked Bag 100, Palmyra DC, Western Australia  6961
T: (08) 6152 2465 [@ FSH]  |  (08) 9224 2295 [@ RPH]
E: Cheryl.Hamill at health.wa.gov.au<mailto:Cheryl.Hamill at health.wa.gov.au>
E: smhs.library at health.wa.gov.au<mailto:smhs.library at health.wa.gov.au>
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https://selibrary.health.wa.gov.au/<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fselibrary.health.wa.gov.au%2F&data=02%7C01%7Ccardh%40duq.edu%7Cb3eacfd025a548b9a76a08d864be4848%7C12c44311cf844e4195c38df690b1eb61%7C0%7C1%7C637370115708443467&sdata=oPl1JvZ1hcicOUp%2F2YTc4Rz%2B23YptsDYC%2FPROaqd1wU%3D&reserved=0>

[SMHS_signature_block6-01]

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>] On Behalf Of James C. Miller
Sent: Tuesday, 29 September 2020 6:33 AM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] What kind of online tool do you use to track reference and instruction statistics?

Hi All,

We use Zoho to track our reference interactions (answering reference or informational questions) and our instruction statistics (how many instruction sessions, for which class, for how long, etc).

We're considering ditching Zoho. Do any of you have software recommendations for this kind of data collection? Google Docs? We want something that is easy to use, exports well, and offers a few different options when entering the data (customizable fields for dropdowns, etc).

Thanks for reading,
James

James Miller | Discovery & Sciences Liaison Librarian (pronouns: he/him/his)
Wyndham Robertson Library

Need research help? Make an appointment with me: https://calendly.com/millerjc/30min<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2Fcalendly.com%2Fmillerjc%2F30min%3Fmonth-view%3Denabled__%3B!!Lav448XFWxY!txqzpizDMutOQsESJWT-4R10ygBCIF_u927mJzdQYotOfUlhiFXGBJ6K6mm1VGKREVMlWvgI%24&data=02%7C01%7Ccardh%40duq.edu%7Cb3eacfd025a548b9a76a08d864be4848%7C12c44311cf844e4195c38df690b1eb61%7C0%7C0%7C637370115708443467&sdata=bRXh97opsXih9Zq3l8lKCnGW1nMmQE%2BD1zgxk9s2w%2BY%3D&reserved=0>

Hollins University
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--
Library Assistant IV
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