[Eril-l] Project Muse website down?

Butler, Paul Raymond prbutler at bsu.edu
Wed Sep 23 08:44:58 PDT 2020


As my colleague Michael Twigg noted we are seeing this issue here as well.

Interestingly this is only happening while on-campus or when accessed via EZproxy, but I do not think it is an EZproxy issue.

For example, this non-proxied link fails for us when on-campus, but works fine when testing form off-campus: https://muse.jhu.edu/book/77218?utm_source=newsletter&utm_medium=email&utm_content=The%20Low-Density%20University%3A&utm_campaign=lowdensity

Since only some other sites are seeing this issue it could be a matter of some shared technology we are using is blocking access. We recently saw this with another domain when it was blocked by a Threat Intelligence partner due to being categorized as hosting malware.

We are working with our local networking/IT folks to investigate the matter.

Cheers, Paul

-------------------------------------------------

Paul R Butler, mslis

Pronouns<https://www.mypronouns.org/>: he/him/his

Library Technologies Support Analyst

Library Data and Discovery Solutions (LDADS)

Ball State University<https://www.bsu.edu/academics/libraries>

Muncie, IN  47306

P: 765.285.8032

E: prbutler at bsu.edu<mailto:prbutler at bsu.edu>



The University Libraries provide services that support student pursuits for academic success and faculty endeavors for knowledge creation and classroom instruction.


________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Arndt,Theresa <arndtt at dickinson.edu>
Sent: Tuesday, September 22, 2020 5:19 PM
To: Twigg, Michael <mtwigg at bsu.edu>; 'Lee Adams' <lee.adams at csueastbay.edu>; Stephanie P Hess <shess at binghamton.edu>
Cc: eril-l at lists.eril-l.org <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Project Muse website down?

It's working okay here.

Theresa Arndt
Assoc. Director for Library Resources & Administration
Dickinson College
Carlisle, PA 17013
arndtt at dickinson.edu

she/her/hers

________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Twigg, Michael <mtwigg at bsu.edu>
Sent: Tuesday, September 22, 2020 5:12 PM
To: 'Lee Adams' <lee.adams at csueastbay.edu>; Stephanie P Hess <shess at binghamton.edu>
Cc: eril-l at lists.eril-l.org <eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] Project Muse website down?

Caution:This email originated from outside of the College. Do not click links or open attachments unless you recognize the sender and know the content is safe. Report anything suspicious to the HelpDesk.


We’ve experienced the problem as well.



Michael





Michael Twigg

University Libraries
Head of Collections and Resource Acquisitions Services

Ball State University                     v:  765 285-8030

Muncie, IN  47306                       f:  765 285-2644

                                                     e:  mtwigg at bsu.edu



The University Libraries provides services that support student pursuits for

academic success and faculty endeavors for knowledge creation and classroom

instruction.







From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Lee Adams
Sent: Tuesday, September 22, 2020 4:50 PM
To: Stephanie P Hess <shess at binghamton.edu>
Cc: eril-l at lists.eril-l.org
Subject: Re: [Eril-l] Project Muse website down?



I was able to get in and do a search in Project Muse just fine.



Lee



Lee Adams, MLIS, MA

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On Tue, Sep 22, 2020 at 1:47 PM Stephanie P Hess <shess at binghamton.edu<mailto:shess at binghamton.edu>> wrote:

Hi everyone!

We are currently unable to connect to the Project Muse website and keep getting a "Connection refused by muse.jhu.edu<https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fmuse.jhu.edu%2F&data=02%7C01%7Cprbutler%40bsu.edu%7Cfb90575abc80421be85408d85f3d3f05%7C6fff909f07dc40da9e30fd7549c0f494%7C0%7C1%7C637364063943016294&sdata=V8xrkIdUPB9gORGgEVvykKcCpeZHWjqg2AGS%2BrqaDNk%3D&reserved=0>, please try again later." message. I haven't seen any alerts come in re: PM. Anyone else experiencing an outage?

Thanks!

Stephanie

Stephanie P. Hess

Electronic Resources Librarian

Subject Librarian for Environmental Studies, Geology and Maps



Binghamton University Libraries

4400 Vestal Parkway East/ P.O. Box 6012

Binghamton, NY 13902-6012



607-777-2474

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