[Eril-l] [EXT] OCLC Link Resolver

Tue Oct 27 12:03:13 PDT 2020

Hi Chris,

We are medical; so, we are probably the ideal audience for the LibKey suite. As Steve cautions, LibKey uses DOI/PMID. Like Denyse, I wish all vendors were as well documented, responsive, and engaged with their customer base.

I highly recommend talking with ThirdIron (http://thirdiron.com/contactus/ ) if you are even a smidge interested in their products. They have gone to bat for us on more than one ocassion with publishers/vendors when we have had "unsolvable" problems.

Here's a list of providers that are direct to PDF supported: https://support.thirdiron.com/knowledgebase/articles/1865701-publishers-supported-by-libkey-direct-to-pdf-linki
Here's a list of supported publishers: https://support.thirdiron.com/knowledgebase/articles/132654-what-publishers-do-you-support-

Unfortunately, I've not been able to implement LibKey as a 100% link resolver replacement because of some configuration restrictions with PrimoVE; and LibKey isn't a magic bullet. It's great; but not perfect. That's not a dig on ThirdIron. If journals don't use DOIs or aren't supported, all we can do is use PrimoVE to get patrons to the resources in as few clicks as possible.

I don't think that the BrowZine integration (LibKey Discovery) confuses our patrons. As far as I am aware, all of the librarians at my libraries have specifically taught patrons to look for the "Download PDF" or "Read Article" links. If you want to see how LibKey integrates with our PrimoVE, here's one of my libraries:

https://thslc-mdanderson.primo.exlibrisgroup.com/discovery/search?query=any,contains,zombie%20AND%20ant&tab=Everything&search_scope=MyInst_and_CI&vid=01TEXASHEALTH_MDANDERSON:MDANDERSON_INST&offset=0

Any place you see "Download PDF...," "View Issues Contents," "View Journal Contents," or "Read Article.." that is LibKey Discovery.

Thanks,

Lesli

From: Le Beau, Chris <lebeauc at umkc.edu>
Sent: Tuesday, October 27, 2020 11:18 AM
To: Moore,Lesli M <LMMoore2 at mdanderson.org>
Subject: FW: [Eril-l] [EXT] OCLC Link Resolver

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Hi Lesli

I don't know much about LIbKey, but I'm interested. Do you find many journals it does not work with?
Do you have to mix two approaches if LibKey does not work for everything.
Is this confusing for patrons?

Thanks,

Chris LeBeau
University of Missouri

From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Moore,Lesli M
Sent: Tuesday, October 27, 2020 8:56 AM
To: 'Robert Wolf' <wolfrd at fdu.edu<mailto:wolfrd at fdu.edu>>; eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: Re: [Eril-l] [EXT] OCLC Link Resolver

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LibKey is like a miracle. I'm at a consortium of five medical libraries. We use Alma/PrimoVE. Four of the five have the LibKey suite. All five libraries use the BrowZine integration with PrimoVE. If I could figure out how to resolve EVERYTHING through LibKey Link or Libkey IO, I would. That's how seamless it is. I would stop using the Alma resolver in PrimoVE in a hot second if I could make a LibKey service work with an ILL service.

Thanks,

Lesli

From: Eril-l <eril-l-bounces at lists.eril-l.org<mailto:eril-l-bounces at lists.eril-l.org>> On Behalf Of Robert Wolf
Sent: Tuesday, October 27, 2020 8:08 AM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [EXT] [Eril-l] OCLC Link Resolver

WARNING: This email originated from outside of MD Anderson. Please validate the sender's email address before clicking on links or attachments as they may not be safe.

Hello,

I was wondering if anyone else is using OCLC's link resolver which comes as part of their WMS suite. We've been having increasing problems with it and I was curious if this was something unique to us or if other institutions we also experiencing issues. It essentially returns one of four result combinations on any given request, two of which work and two of which do not. The broken results seem to be occurring more often than the working ones and there seems to be no rhyme or reason to when it will work as expected and when it returns an incorrect result. I have an open ticket with OCLC's tech support but I thought I'd check with other libraries as well to see if they're experiencing something similar.

On a related note does anyone have experience with Third Iron's LibKey or Sage's LeanLibrary? Do these products work as advertised?

Thank you,

Rob

Robert Wolf
Electronic Resource Librarian
Monninger Center for Learning and Research, Fairleigh Dickinson University
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