[Eril-l] [EXT] OCLC Link Resolver

[Moore,Lesli M]

LibKey is like a miracle. I'm at a consortium of five medical libraries. We use Alma/PrimoVE. Four of the five have the LibKey suite. All five libraries use the BrowZine integration with PrimoVE. If I could figure out how to resolve EVERYTHING through LibKey Link or Libkey IO, I would. That's how seamless it is. I would stop using the Alma resolver in PrimoVE in a hot second if I could make a LibKey service work with an ILL service.

Thanks,

Lesli

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Robert Wolf
Sent: Tuesday, October 27, 2020 8:08 AM
To: eril-l at lists.eril-l.org
Subject: [EXT] [Eril-l] OCLC Link Resolver

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Hello,

I was wondering if anyone else is using OCLC's link resolver which comes as part of their WMS suite. We've been having increasing problems with it and I was curious if this was something unique to us or if other institutions we also experiencing issues. It essentially returns one of four result combinations on any given request, two of which work and two of which do not. The broken results seem to be occurring more often than the working ones and there seems to be no rhyme or reason to when it will work as expected and when it returns an incorrect result. I have an open ticket with OCLC's tech support but I thought I'd check with other libraries as well to see if they're experiencing something similar.

On a related note does anyone have experience with Third Iron's LibKey or Sage's LeanLibrary? Do these products work as advertised?

Thank you,

Rob


Robert Wolf
Electronic Resource Librarian
Monninger Center for Learning and Research, Fairleigh Dickinson University
285 Madison Avenue, Mail Stop M-LA0-03
Madison, N.J. 07940
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