[Eril-l] OCLC Link Resolver

[Robert Wolf]

Hello,

I was wondering if anyone else is using OCLC's link resolver which comes as part of their WMS suite. We've been having increasing problems with it and I was curious if this was something unique to us or if other institutions we also experiencing issues. It essentially returns one of four result combinations on any given request, two of which work and two of which do not. The broken results seem to be occurring more often than the working ones and there seems to be no rhyme or reason to when it will work as expected and when it returns an incorrect result. I have an open ticket with OCLC's tech support but I thought I'd check with other libraries as well to see if they're experiencing something similar.

On a related note does anyone have experience with Third Iron's LibKey or Sage's LeanLibrary? Do these products work as advertised?

Thank you,

Rob


Robert Wolf
Electronic Resource Librarian
Monninger Center for Learning and Research, Fairleigh Dickinson University
285 Madison Avenue, Mail Stop M-LA0-03
Madison, N.J. 07940
[cid:image001.gif at 01D53D43.CA284E80] 973-443-8523 | [cid:image002.gif at 01D53D43.CA284E80]  973-443-8525
[Image result for fairleigh dickinson university]<http://www.fdu.edu/>

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