[Eril-l] Core webinar: Rapidly Implementing a Contactless Service

[ALCTS-CE Announce]

*Cross posted to multiple lists*

Core webinar: Rapidly Implementing a Contactless Service

Date: Tuesday, October 27, 2020

All webinars are one hour in length and begin at 11 am Pacific, noon
Mountain, 1 pm Central, and 2 pm Eastern time.



Description: This webinar gives attendees tools and techniques for planning
and implementing a contactless hold pickup service model, based on how
Loyola University Chicago planned and implemented its contactless pickup
service this summer with very limited time. It will give examples of other
types of related services that other libraries have implemented. Even when
contactless pickup may no longer be necessary, these are techniques that
libraries can apply to create similar services and adapt to new realities.

Learning outcomes:

At the conclusion of this session, participants will be able to:

   -

   identify the systems and processes to consider in designing and
   implementing a contactless service model.
   -

   better assess and respond to potential problems while implementing a
   contactless service model
   -

   integrate relevant techniques in designing services at their own
   institutions.

Who should attend?

Any library staff who are or will be potentially involved in the planning
and implementation of a contactless service model or other new service
model, particularly within academic environments.

Presenters:

Chris Martin has been Head of Access Services at Loyola University Chicago
Libraries since 2016, and was formerly Head, Access Services at North
Dakota State University Libraries. He received his MLIS from the University
of Alabama. He became a member of LITA in 2018, and served on the Planning
Committee for the 2020 Core Virtual Forum.

Margaret Heller has been Digital Services Librarian at Loyola University
Chicago since 2013, and prior to that was at Dominican University. She
received her MLIS from the University of Illinois at Urbana-Champaign. She
is the author of Community Technology Projects: Making Them Work, published
by ALA Editions in 2019, and numerous blog posts and other web
publications, focusing on scholarly communications, privacy, and
information technology policy. Active in ALA, she most recently served on
the LITA Board of Directors.

*****************

Registration Fees:  Core Member $43; Non-member $59; Group rate $129

For additional information and access to registration links, please go to
the following website:

http://www.ala.org/core/rapidly-implementing-contactless-service

Core webinars are recorded and registrants receive a link to the recording
shortly following the live event.

For questions about registration, contact ALA Registration by calling
1-800-545-2433 and press 5 or email registration at ala.org

For all other questions or comments related to the webinars, please contact
freuland at ala.org

Posted on behalf of the Core Continuing Education Committee.
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