[Eril-l] CHE

[Arndt,Theresa]

Hi Leah - We have had problems in the past having to remind them to invoice us.   Here are notes we have made:

Phone: 202-466-1032
Email:    sitelicense at chronicle.com
Notes:  On prior invoice:  "If you have any questions or require an invoice for payment, please call 202-466-1032 or write to:
sitelicense at chronicle.com<mailto:sitelicense at chronicle.com>"

Their invoice (received by us last September) has this contact information on it:

P.O. Box 791122, Baltimore, MD 21279-1122
Telephone: (202)466-1 006
Fax: (202)331-3211
accounting at chronicle.com<mailto:accounting at chronicle.com>

Good luck!   - Theresa

Theresa Arndt
Library & Information Services
Dickinson College
Carlisle, PA 17013
717-245-1750
arndtt at dickinson.edu<mailto:arndtt at dickinson.edu>

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Hamrick, Leah
Sent: Tuesday, January 14, 2020 12:32 PM
To: 'Eril-l at lists.eril-l.org' <Eril-l at lists.eril-l.org>
Subject: [Eril-l] CHE

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I am having difficulty getting Chronicle of Higher Education to process our renewal for our site license. I have emailed multiple times and left voicemail after voicemail. Has anyone else had issues with them recently? Or know a magic back door?

Thanks!

[cid:FEC21CD2-8B9D-40AE-B4B5-A943D3331D9C]

Leah Powell Hamrick
ELECTRONIC RESOURCES LIBRARIAN, TCU LIBRARY
TCU BOX 298400
FORT WORTH, TX 76129
817-257-7312
L.P.Hamrick at tcu.edu<mailto:L.P.Hamrick at tcu.edu>



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