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<p class="MsoNormal">Hi Leah – We have had problems in the past having to remind them to invoice us. Here are notes we have made:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Phone: 202-466-1032<o:p></o:p></p>
<p class="MsoNormal">Email: sitelicense@chronicle.com<o:p></o:p></p>
<p class="MsoNormal">Notes: On prior invoice: "If you have any questions or require an invoice for payment, please call 202-466-1032 or write to:<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:sitelicense@chronicle.com">sitelicense@chronicle.com</a>"<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Their invoice (received by us last September) has this contact information on it:<o:p></o:p></p>
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<p class="MsoNormal">P.O. Box 791122, Baltimore, MD 21279-1122<o:p></o:p></p>
<p class="MsoNormal">Telephone: (202)466-1 006<o:p></o:p></p>
<p class="MsoNormal">Fax: (202)331-3211<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:accounting@chronicle.com">accounting@chronicle.com</a><o:p></o:p></p>
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<p class="MsoNormal">Good luck! - Theresa<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Theresa Arndt</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Library & Information Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Dickinson College<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="IT" style="font-size:10.0pt;font-family:"Arial",sans-serif">Carlisle, PA 17013</span><span lang="IT"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="IT" style="font-size:10.0pt;font-family:"Arial",sans-serif">717-245-1750</span><span lang="IT"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:arndtt@dickinson.edu"><span lang="IT" style="color:blue">arndtt@dickinson.edu</span></a><span lang="IT"><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Eril-l <eril-l-bounces@lists.eril-l.org> <b>On Behalf Of
</b>Hamrick, Leah<br>
<b>Sent:</b> Tuesday, January 14, 2020 12:32 PM<br>
<b>To:</b> 'Eril-l@lists.eril-l.org' <Eril-l@lists.eril-l.org><br>
<b>Subject:</b> [Eril-l] CHE<o:p></o:p></p>
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<p class="MsoNormal" style="background:pink"><b><span style="font-size:10.0pt;color:black">Caution:</span></b><span style="font-size:10.0pt;color:black">This email originated from outside of the College.
<b>Do not</b> click links or open attachments unless you recognize the sender and know the content is safe. Report anything suspicious to the HelpDesk.</span><span style="font-size:10.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal">I am having difficulty getting <i>Chronicle of Higher Education</i> to process our renewal for our site license. I have emailed multiple times and left voicemail after voicemail. Has anyone else had issues with them recently? Or know a
magic back door? <o:p></o:p></p>
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<p class="MsoNormal">Thanks! <o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt">Leah Powell Hamrick</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:12.0pt"><span style="font-size:10.0pt">ELECTRONIC RESOURCES LIBRARIAN, TCU LIBRARY<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:12.0pt"><span style="font-size:10.0pt">TCU BOX 298400<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:12.0pt"><span style="font-size:10.0pt">FORT WORTH, TX 76129<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:12.0pt"><span style="font-size:10.0pt">817-257-7312<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><a href="mailto:L.P.Hamrick@tcu.edu">L.P.Hamrick@tcu.edu</a></span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#7030A0"><o:p></o:p></span></p>
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