[Eril-l] [EXT]: tandfonline redirected you too many times

[Emily Miller-Francisco]

We've had luck telling students to use private or incognito browser
windows. But obviously that's not ideal. I will definitely try out
Laurence's suggestion.

Emily

------------------------------
*Emily Miller-Francisco*
Collection Development Librarian
Southern Oregon University
541-552-6819 / millere at sou.edu
*pronouns: she/her/hers*

On Wed, Feb 12, 2020 at 8:25 AM Dominic Benson (Staff) <
Dominic.Benson at brunel.ac.uk> wrote:

> Hello
>
>
>
> There was a suggestion by Laurence Lockton on the EZproxy list which
> recommended wrapping your Atypon hosted publishers’ stanzas with option
> directives:
>
>
>
> Option DomainCookieOnly
>
> […]
>
> Option Cookie
>
>
>
> SAGE’s cookie option was causing another issue. Best advice is to change
> them all but there are a heck of a lot of clients:
> https://www.atypon.com/customers/client-directory/ !
>
>
>
> Kind regards,
>
> *Dom Benson*
>
> Interim Repository Manager, Scholarly Communications Office | Connect with
> SCO on *Twitter <https://twitter.com/BrunelSCO>*
>
> Also Analytics & Discovery Officer, Library, Information Services
> Directorate
>
> Brunel University London *|* *T* +44(0)1895 266143
>
>
>
>
>
>
>
> *From:* Eril-l <eril-l-bounces at lists.eril-l.org> *On Behalf Of *Remy,
> Charlie
> *Sent:* 12 February 2020 15:10
> *To:* eril-l at lists.eril-l.org
> *Subject:* Re: [Eril-l] [EXT]: tandfonline redirected you too many times
>
>
>
> Hi Stephanie,
>
>
>
> I haven’t personally experienced this problem with T&F but have seen it
> with Wiley and SAGE. I think it’s a problem with the Atypon platform. I’ve
> reported it to SAGE and Wiley and will follow up with them on it since it
> is very annoying.
>
>
>
> Charlie
>
>
>
>
>
>
>
> Charlie Remy
> Associate Professor
> Electronic Resources and Serials Librarian
> University of Tennessee at Chattanooga Library
> UTC-Dept 6456
> 600 Douglas St.
> Chattanooga, TN 37403
> charlie-remy at utc.edu
> Tel. 423-425-4470
>
>
>
>
>
> *From: *Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of "Larrison,
> Stephanie" <larrison at txstate.edu>
> *Date: *Wednesday, February 12, 2020 at 10:07 AM
> *To: *"eril-l at lists.eril-l.org" <eril-l at lists.eril-l.org>
> *Subject: *[EXT]: [Eril-l] tandfonline redirected you too many times
>
>
>
> *External Email*
>
> Is anyone else getting errors such as “tandfonline redirected you too many
> times” when connecting off campus or via proxy?
>
>
>
> I’m seeing it sporadically with Wiley as well, and clearing cookies/cache
> helps sometime, but many times it does not.
>
>
>
> The reports are increasing from our patrons and I don’t know how to fix
> it.
>
>
>
> Frustrated,
>
> Stephanie Larrison
>
> Electronic Resources Librarian
>
> Texas State University
>
> 512-245-8613
>
> larrison at txstate.edu
>
>
>
> *This message is not from a UTC.EDU <http://UTC.EDU> address. Caution
> should be used in clicking links and downloading attachments from unknown
> senders or unexpected email. *
>
>
> _______________________________________________
> Eril-l mailing list
> Eril-l at lists.eril-l.org
> http://lists.eril-l.org/listinfo.cgi/eril-l-eril-l.org
>
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