[Eril-l] Question about Mendeley

[Dominic Benson (Staff)]

Hi Kenyon

Yes, T&F blocked one IP address after 100 events were logged in 36 seconds recently. Investigation revealed that Mendeley had been used during the session but it could have been another citation manager with a downloading facility. It was time limited so the block is not permanent. I imagine similar caps apply to other publishers hosted on Atypons Literatum: https://www.atypon.com/customers/client-directory/


Kind regards,
Dom Benson
Analytics & Discovery Officer
Library, Information Services, Brunel University London | T +44(0)1895 266143

________________________________
From: Eril-l <eril-l-bounces at lists.eril-l.org> on behalf of Kenyon Stuart <kstuart at umich.edu>
Sent: 17 September 2019 19:16
To: eril-l at lists.eril-l.org <eril-l at lists.eril-l.org>
Subject: [Eril-l] Question about Mendeley

Has anyone received reports of users of Mendeley's Web Importer having their IP address blocked by vendors? I have a patron whose IP address was blocked due to excessive activity. According to them they were using Mendeley's Web Importer to retrieve citations/pdfs from the site but not nearly the numbers indicated by the vendor. I'm trying to find out if there is some activity by Mendeley that could cause extra connections unknown to the user. I found an Elsevier page which suggests this is a known issue (at bottom of the page):

https://service.elsevier.com/app/answers/detail/a_id/28973/supporthub/mendeley/p/16075/

I'm trying to get more information from Elsevier but I'm wondering if anyone else has received similar reports.

Thank you,

Kenyon Stuart
Metadata Services Unit
320 Harlan Hatcher Graduate Library
University of Michigan
Ann Arbor, Michigan 48109-1190 USA
email: kstuart at umich.edu<mailto:kstuart at umich.edu>
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