[Eril-l] Anyone using Tugg EVOD?

[Shannon Tharp]

University of Denver Libraries set up an account with Tugg.edu in early 2019, and they’ve been responsive to our questions and troubleshooting inquiries (of which there have not been many). Setup was relatively pain-free too, though as Margaret notes it took a bit of time for setup + access to occur. We also have to submit new licensing for review with General Counsel at DU, so that slows the process on our end and has nothing to do with Tugg.edu’s customer service.

Pricing, including public performance rights, for the entirety of Tugg.edu was pretty reasonable compared with other streaming video platforms that offer similar content.

Shannon


Shannon Tharp  (she, her, hers)
Collections & Content Management Librarian
University of Denver Libraries
Shannon.Tharp at du.edu<mailto:Shannon.Tharp at du.edu>
303-871-7509

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Sylvia, Margaret
Sent: Wednesday, September 4, 2019 10:32 AM
To: Beth Jacoby <bjacoby at ycp.edu>; eril-l at lists.eril-l.org
Subject: Re: [Eril-l] Anyone using Tugg EVOD?

We did this in January and it took about 3 weeks from first contact to access availability, so leave yourself plenty of time.   I had to contact them a couple of times in order to keep the process moving, even though we paid by credit card, so they weren’t waiting to receive a check.

I remember being told (maybe on the website?) that the process would take 3-5 days, but that was not true for us.

After the access was set up, I didn’t hear any complaints from the professor who requested it, so I assume everything worked, though I never actually accessed the film myself.

Margaret Sylvia
Full Professor and Assistant Director
St. Mary’s University Blume Library
210-431-2299 ext. 1320

From: Eril-l [mailto:eril-l-bounces at lists.eril-l.org] On Behalf Of Beth Jacoby
Sent: Wednesday, September 4, 2019 10:41 AM
To: eril-l at lists.eril-l.org<mailto:eril-l at lists.eril-l.org>
Subject: [Eril-l] Anyone using Tugg EVOD?

Has anyone set up an account on the Tugg Educational Streaming (EVOD) video platform?

http://eduhome.tugg.com/evod/

If so, what has your experience with the service been? Easy to set up? Tugg staff easy to work with?

A faculty member has requested two streaming videos that appear to be available for institutional licensing only on Tugg.

Beth

Beth Jacoby
Content Development Librarian
Schmidt Library
Library & Technology Services
York College of Pennsylvania
441 Country Club Rd.
York, PA  17403-3651


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