[Eril-l] flowchart for e-resource systems

Jennifer Hill jennifer.hill at jhu.edu
Thu May 9 10:52:07 PDT 2019

Hi all,
I recently created a troubleshooting libguide for my team members to help them understand different types of issues and who to report them to.
However, they are struggling to understand how our different systems (link resolver, discovery tool, etc.) feed information to one another. I'm going to make a flow chart, but I just know that some of you have this already :)

If you have one that you are willing to share to help me get started, thank you in advance!

Jennifer Hill
Distance Education Librarian/Electronic Resources Manager
Excelsior College Library
c/o JHU Sheridan Libraries/ELP
5801 Smith Ave. McAuley Bldg, Ste. 310
Baltimore, MD 21209
410-735-4202| jennifer.hill at jhu.edu<mailto:jennifer.hill at jhu.edu>

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