[Eril-l] PubMed down, kind of?

[Fox, Linda J.]

Hi, Kelsey,

We are seeing the same thing here.  I think it only affects the newest records.  We consistently see the error message for the newest results.  And once we get to the actual abstract/record, we don't see it again as we move down the list to earlier articles.  I think the issue begins somewhere between PMID 30803126 and PMID 30803195.

Can anyone confirm what we are seeing?

Linda

From: Eril-l <eril-l-bounces at lists.eril-l.org> On Behalf Of Kness, Kelsey
Sent: Tuesday, February 26, 2019 4:17 PM
To: eril-l at lists.eril-l.org
Subject: [Eril-l] PubMed down, kind of?

Hi all,

We're currently experiencing issues accessing PubMed from everywhere -- on and off campus, mobile and desktop, logged in to MyNCBI (institutional account) and not; is anyone else having this issue or have a good way to contact NLM?

This is happening with most articles but not all articles so I'm a bit confused as to what's going on.

To test, go to PubMed > search anything > click on a result > taken to error screen
[cid:image002.png at 01D4CDF2.399012B0]
See screen recording here: https://drive.google.com/file/d/1IPwqXYMBkMPoLHHHwWD61_ChFRGcsN22/view

I noticed that when logged in to MyNCBI that a filter pops up for Texas Woman's University Libraries which takes me to articles that work properly. We've been having issues with our link resolver lately so I've recently been messing around within MyNCBI and LinkOut, but I have not been making any changes to Filter settings.

Any help or advice is appreciated!

Thank you,
Kelsey

KELSEY KNESS, MLS
Electronic Resources Librarian
Collection Management & Resource Services (CMRS)
Blagg-Huey Library | Denton TX
[email-signature]

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